Residential Support Specialist - 1st & 2nd Shift

MHA (Mental Health Association); Chicopee (MA); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (403B, IRA)

Paid Time Off (Vacation, Sick & PH

Family Leave (Maternity, Paternity)

Hourly wage $19-21

Job summary

Mental Health Association’s Integrated Community Living (ICL) program seeks a Residential Support Specialist to provide safe, person-centered support in community homes. You’ll help individuals with daily living activities, promote independence, and build community connections while traveling between program locations as needed.

This role emphasizes dignity, choice, and respect, with shifts on Sundays to Tuesdays 9am-3pm and Fri-Sat 3pm-11pm, totaling 34 hours weekly.

Qualifications

• Valid driver's license and acceptable driving record.
• Strong communication and organizational skills.
• Adaptability to participants' changing needs.
• Provide personal care including bathing, dressing, grooming, toileting, and mobility.
• MAP, CPR, and First Aid certifications required.
• Minimum age 18.
• High school diploma or GED; college degree preferred.
• At least six months of relevant experience; experience with mental health or IDD preferred.

Responsibilities

• Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development.
• Promote community integration by facilitating access to transportation, social activities, and external resources.
• Support participants' health needs, including medication administration (per MAP standards), appointment scheduling, and monitoring overall wellbeing.
• Assist with financial skills and money management, maintaining accurate documentation of all expenditures.
• Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors.
• Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports.
• Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
• Maintain accurate and timely documentation, including daily logs, incident reports, and health records.
• Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards.
• Collaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision

Skills

Driver's license

Communication skills

Adaptability

Personal care support

Education

High school diploma or GED

College degree in human services or related field preferred

Tools

Computer skills

Job description

Mental Health Association’s Integrated Community Living (ICL) program seeks a Residential Support Specialist to provide safe, person-centered support in community homes. You’ll help individuals with daily living activities, promote independence, and build community connections while traveling between program locations as needed.

This role emphasizes dignity, choice, and respect, with shifts on Sundays to Tuesdays 9am-3pm and Fri-Sat 3pm-11pm, totaling 34 hours weekly.