Evening & Weekend Residential Support Specialist

Mental Health Association - Western MA; South Hadley (MA); On-site; USD 26,000 - 29,000; Full time

Job summary

The Mental Health Association - Western MA is seeking a Residential Support Specialist to provide a supportive, safe environment in community residential settings. The role requires traveling among program locations within the Integrated Community Living (ICL) department to offer flexible, consistent support.

You will help individuals with daily living activities, promote growth, independence, and community engagement while upholding dignity and choice.

Qualifications

• MAP, CPR and First Aid certifications required.
• At least six months experience with mental health, intellectual or developmental disabilities or autism preferred.
• Must be able to provide personal care and support daily living activities.

Responsibilities

• Provide respectful, person-centered support to participants in daily living activities and skill development.
• Promote community integration by helping access transportation and social activities.
• Support health needs including medication administration and appointment scheduling.
• Assist with money management and maintain accurate documentation of expenditures.
• Respond to emergencies following agency protocols and communicate with supervisors.
• Advocate for participants and assist with ISPs and progress documentation.
• Maintain accurate daily logs, incident reports and health records.
• Promote safety by following procedures and participating in drills.
• Collaborate with team, complete trainings, and maintain MAP, CPR, and First Aid certifications.

Skills

Patient-centered care

Communication skills

Time management

Team collaboration

Documentation skills

Flexibility

Education

High school diploma or GED

College degree preferred

Tools

MAP standards

CPR

First Aid

Job description

The Mental Health Association - Western MA is seeking a Residential Support Specialist to provide a supportive, safe environment in community residential settings. The role requires traveling among program locations within the Integrated Community Living (ICL) department to offer flexible, consistent support.

You will help individuals with daily living activities, promote growth, independence, and community engagement while upholding dignity and choice.