Residential Support Specialist — Evening & Weekend Care

MHA (Mental Health Association); Amherst (MA); On-site; USD 26,000 - 29,000; Part time

Job summary

MHA (Mental Health Association) seeks a Residential Support Specialist to provide a supportive, safe environment in community residences within the ICL program. You will travel across program locations to assist individuals with daily living, personal goals, and community participation while promoting dignity, choice, and independence.

Key duties include facilitating transportation, coordinating health needs, documentation, and collaboration with families, providers, and team members.

Qualifications

• Valid driver's license and acceptable driving record.
• Strong communication, organizational, and computer skills.
• Adaptability to participants' changing needs.
• Provide personal care, including bathing, dressing, grooming, toileting, and mobility.
• Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid.
• Must be at least 18 years old.
• High school diploma or GED required; college degree in human services or a related field preferred.
• Minimum of six months of relevant experience; experience working with individuals with mental health, intellectual and developmental disabilities, or autism is preferred.

Responsibilities

• Provide respectful, person-centered support to participants in daily living activities, personal care, and skill development.
• Promote community integration by facilitating access to transportation, social activities, and external resources.
• Support participants' health needs, including medication administration (MAP), appointment scheduling, and monitoring overall wellbeing.
• Assist with financial skills and money management, maintaining accurate documentation of all expenditures.
• Respond to emergencies and crisis situations appropriately, following agency protocols and communicating with supervisors.
• Advocate for participants and help them build self-advocacy skills; serve as a liaison with families, providers, and community supports.
• Contribute to the development and implementation of Individual Service Plans (ISPs), documenting progress and participation.
• Maintain accurate and timely documentation, including daily logs, incident reports, and health records.
• Promote a safe environment by following all safety procedures, assisting with emergency drills, and identifying potential hazards.
• Collaborate effectively with team members, attend training, maintain certifications (MAP, CPR, First Aid), and actively participate in meetings and supervision.

Skills

Communication skills

Organizational skills

Computer skills

Adaptability

Driver's license

Education

High school diploma or GED

College degree in human services or related field (preferred)

Job description

MHA (Mental Health Association) seeks a Residential Support Specialist to provide a supportive, safe environment in community residences within the ICL program. You will travel across program locations to assist individuals with daily living, personal goals, and community participation while promoting dignity, choice, and independence.

Key duties include facilitating transportation, coordinating health needs, documentation, and collaboration with families, providers, and team members.