Residential Support Counselor: Housing Stability

The Bridge; New York (NY); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health, vision, and dental plans

Flexible spending accounts (FSAs)

403B/TDA Plan

Tuition Assistance

Public Service Loan Forgiveness

Job summary

The Bridge in New York City seeks a Residence Counselor to provide front desk coverage and direct client assistance. You will work with formerly homeless adults facing mental illness and substance use challenges, under supervision of the Program Director/Manager.

Responsibilities include ADL training, safety monitoring, and facilitating transport to appointments. This role supports housing stability and client well-being across multiple program sites.

Qualifications

• Previous experience in residential housing or support services is preferred.
• Ability to work with mentally ill adults and individuals with substance use disorder.
• Willingness to work 35 hours per week with flexible schedules.

Responsibilities

• Performs restorative services and ADL training with clients.
• Control movement in and out of the front door, answer calls, and maintain a visitor logbook.
• Monitor safety and security of the building via cameras.
• Escort clients to appointments using public transportation.
• Motivate clients to develop skills to maintain housing.
• Complete incident reports and assist with audits as required.

Skills

Front desk coverage

Crisis intervention

Cultural sensitivity

Education

Experience & High school Diploma or GED

Job description

The Bridge in New York City seeks a Residence Counselor to provide front desk coverage and direct client assistance. You will work with formerly homeless adults facing mental illness and substance use challenges, under supervision of the Program Director/Manager.

Responsibilities include ADL training, safety monitoring, and facilitating transport to appointments. This role supports housing stability and client well-being across multiple program sites.