Residential Case Manager - Behavioral Health & Housing

The Bridge; New York (NY); On-site; USD 55,104,000 - 60,614,000; Full time

Job summary

The Bridge is seeking dedicated Case Managers to support formerly homeless adults with serious mental illness or substance use disorders in New York, NY. You will connect clients to benefits, housing, healthcare, and community resources, and perform home visits to ensure stable housing and independence.

Responsibilities include timely documentation, crisis intervention, and coordinating with agencies. Strong organizational and interpersonal skills, cultural sensitivity, and CPR/First Aid

Qualifications

• Bachelor's Degree preferred.
• Experience with mental health, crisis intervention, and trauma-triggered behavior.
• Excellent time management and organizational skills.
• Team player who is stress-resistant, flexible, creative, and open to feedback.
• Willingness to perform CPR/First Aid/AED/ Naloxone.
• Preferred knowledge of AWARDS.

Responsibilities

• Provide case management, including benefits assistance and housing referrals for adults with serious mental illness or substance use disorders.
• Timely completion of required documentation per agency policy, Medicaid, and OMH regulations.
• Assist in preparing the program for audits.
• Provide crisis intervention as necessary.
• Maintain required census, documentation, and incident reporting; liaison with other departments and outside agencies.

Skills

Crisis intervention

Trauma-informed care

Time management

Communication

Cultural sensitivity

CPR/First Aid/AED/Naloxone

Education

Bachelor's Degree preferred

Job description

The Bridge is seeking dedicated Case Managers to support formerly homeless adults with serious mental illness or substance use disorders in New York, NY. You will connect clients to benefits, housing, healthcare, and community resources, and perform home visits to ensure stable housing and independence.

Responsibilities include timely documentation, crisis intervention, and coordinating with agencies. Strong organizational and interpersonal skills, cultural sensitivity, and CPR/First Aid