Residential Services Tech II: Install & Troubleshoot WiFi

Comcast Corporation; Santa Fe (NM); On-site; USD 21,000 - 31,000; Full time

Job summary

Comcast Corporation is seeking an entry-level broadband installation technician responsible for installing and troubleshooting voice, video, and data services. You will perform field assessments, follow company procedures, and achieve safety and training requirements to advance to the next level.

The role involves on-site work with mounting equipment, climbing poles, and using diagnostic tools, while maintaining records and ensuring quality service to customers.

Qualifications

• Entry-level position with increasing proficiency and reduced supervision.
• Requires completing necessary training, certifications and safety requirements.
• Demonstrates ability to navigate digital tools and perform field installations.

Responsibilities

• Performs installations and changes of service following NEC, NESC and local codes.
• Completes customer interactions and conducts service calls.
• Designs basic home networks using coaxial, Ethernet, Wi‑Fi and MoCA.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer Focus

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Corporation is seeking an entry-level broadband installation technician responsible for installing and troubleshooting voice, video, and data services. You will perform field assessments, follow company procedures, and achieve safety and training requirements to advance to the next level.

The role involves on-site work with mounting equipment, climbing poles, and using diagnostic tools, while maintaining records and ensuring quality service to customers.