Residential Services Supervisor - Community Living

MHA Inc.; Springfield (MA); Presencial; USD 52.000 - 54.000; Tempo integral

Benefícios oferecidos por esta vaga

Health Care Plan

Retirement Plan

Paid Time Off

Family Leave

Long Term Disability

Resumo da vaga

Mental Health Association in Springfield, MA seeks a Residential Program Supervisor to lead residential staff, support participants toward independence, and ensure compliant service delivery. The role emphasizes strength-based, person-centered planning and collaboration with nursing, DDS, and families.

The position offers a Monday–Friday 9am–5pm schedule (40 hours) with a pay range of $52,000–$54,000 per year, reflecting benefits and organizational standards.

Qualificações

• Valid driver’s license and reliable vehicle.
• MAP, CPR, and First Aid certifications.
• Must be at least 21 years old.
• High school diploma or GED; college degree preferred.

Responsabilidades

• Directly supervise, train, and support residential staff to promote autonomy and ensure policy compliance.
• Assist staff in engaging residents in daily living activities and monitor participant well‑being.
• Conduct regular supervision and staff meetings; monitor attendance, compliance, and document outcomes.
• Oversee program documentation and ensure regulatory compliance; manage records and reports.
• Respond promptly to medical and psychiatric emergencies; notify leadership within required timelines.
• Coordinate communication among nursing, DDS, clinical teams, families, and external providers.
• Manage program timesheets, reports, and participate in on‑call rotation; document actions accordingly.
• Collaborate with Human Resources for hiring, scheduling, and maintaining adequate staffing.
• Manage program budgets, ensuring adherence to agency and participant funds protocols.
• Guide staff in participant support including advocacy, self‑advocacy training, medical coordination, and crisis prevention.
• Monitor medication administration and ensure MAP standards compliance; facilitate annual training on human rights and fire safety.
• Promote a safe workplace by identifying hazards, reporting accidents, and fostering a positive, collaborative team environment.

Conhecimentos

Leadership

Staff training

Communication

Organizational skills

Teamwork

Formação

High school diploma or GED

College degree in human services or related field preferred

Descrição da vaga

Mental Health Association in Springfield, MA seeks a Residential Program Supervisor to lead residential staff, support participants toward independence, and ensure compliant service delivery. The role emphasizes strength-based, person-centered planning and collaboration with nursing, DDS, and families.

The position offers a Monday–Friday 9am–5pm schedule (40 hours) with a pay range of $52,000–$54,000 per year, reflecting benefits and organizational standards.