Residential Services Manager: Lead Housing Team & Outcomes

Family-Residences-and-Essential-Enterprises,-Inc; Medford (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Family Residences and Essential Enterprises, Inc. seeks a Residential Manager to lead a team of Direct Support Professionals and collaborate with clinical staff to develop and document individualized plans of care.

The role emphasizes person-centered support, safeguarding rights, health, and safety, while coordinating with external providers to meet resident outcomes. The position is full-time, exempt, with a regular schedule of five days per week and eight hours per day.

Qualifications

• High school diploma or equivalent required.
• For OPWDD, minimum 2 years of experience with individuals with developmental/intellectual disabilities and/or mental health disorders.
• For OMH, multiple pathways including education/experience levels listed in qualifications.
• One year supervisory experience preferred; internal training within 120 days of hire/transfer.
• CPR/FA, SCIP, AMAP, TRUST and related certifications may be required for specific programs.

Responsibilities

• Promote and protect individuals' rights, health and safety.
• Lead DSPs and staff to implement individualized plans of care.
• Coordinate with external providers to align supports with resident needs.
• Maintain documentation accurately and timely.
• Supervise, train, evaluate, and retain staff; manage scheduling and performance.

Skills

People management

Communication skills

Problem solving

Time management

Team collaboration

Education

High school diploma or equivalent

Tools

CPR/FA certification

SCIP certification

AMAP certification

TRUST certification

G-Tube & Insulin certifications

Job description

Family Residences and Essential Enterprises, Inc. seeks a Residential Manager to lead a team of Direct Support Professionals and collaborate with clinical staff to develop and document individualized plans of care.

The role emphasizes person-centered support, safeguarding rights, health, and safety, while coordinating with external providers to meet resident outcomes. The position is full-time, exempt, with a regular schedule of five days per week and eight hours per day.