Residential Managers

Resources for Human Development; Philadelphia (Philadelphia County); On-site; USD 26,174 - 37,278; Full time

Benefits offered by this job

Professional growth opportunities

Meaningful, mission-driven work

Collaborative leadership environment

Job summary

A nonprofit organization is seeking a Residential Manager in Philadelphia County to lead and supervise teams supporting individuals with intellectual and developmental disabilities. The role requires a dedicated leader to create safe, empowering homes while ensuring regulatory compliance and quality care. Ideal candidates will possess strong communication skills and be committed to the mission of improving lives. This is a full-time position with flexible hours for emergency coverage, offering a pay rate of $23.03 per hour.

Qualifications

• Strong leadership experience in a community setting.
• Knowledge of state-specific regulations for developmental disabilities.
• Understanding of medication management and EHR systems.

Responsibilities

• Provide direct supervision to staff and conduct performance oversight.
• Ensure compliance and safety in residential operations.
• Promote independence and community integration for individuals served.

Skills

Effective communication

Interpersonal skills

Conflict resolution

Organizational skills

Customer service orientation

Job description

Residential Manager

Lead with Purpose. Create Safe, Empowering Homes.

Are you a strong leader who is passionate about supporting individuals with intellectual and developmental disabilities to live meaningful, independent lives? We are seeking a Residential Manager to oversee 2–3 community living arrangements (CLAs) and lead teams of Direct Support Professionals in creating safe, structured, and empowering residential environments.

This is a full-time, hourly leadership position eligible for overtime (as approved). The Residential Manager works a 40-hour week with flexibility to respond to emergencies, staffing needs, and critical program matters.

THREE POSITIONS AVAILABLE!
HOURS: SUNDAY - THURSDAY 7AM -3PM
TUESDAY-SATURDAY 3-11PM
SUNDAY - THURSAY 11P-7A

$23.03/HOUR

What You’ll Do:

Lead & Supervise:

• Provide direct supervision to Lead DSPs and Direct Support Professionals.
• Serve as a role model for professionalism, accountability, and person-centered care.
• Conduct performance oversight, coaching, training, and development.
• Manage staff scheduling and monitor payroll compliance.
• Participate in on-call rotation and emergency response coverage.

Oversee Residential Operations:

• Ensure daily structure, staffing coverage, and regulatory compliance at assigned homes.
• Maintain consumer files, training documentation, and EHR accuracy.
• Conduct quality inspections and review progress notes regularly.
• Monitor medication administration and ensure staff are properly trained and certified.
• Complete monthly fire drills and ensure home safety standards are maintained.
• Monitor overtime and maintain alignment with program budgets.

Support Individuals Served:

• Promote independence, dignity, and community integration.
• Assist with daily living skills including meal preparation, hygiene, and household management.
• Monitor and respond to crisis situations using best practices.
• Communicate significant behavioral or medical concerns to supervisors.
• Advocate for community resources and coordinate medical appointments.
• Ensure a meaningful day and structured activities for individuals served.

Training & Development:

• Conduct in-home orientation and competency-based training for staff.
• Monitor training compliance and documentation.
• Observe and complete medication practicums.
• Facilitate individual-specific trainings such as “Getting to Know Me.”
• Ensure staff meet state credentialing requirements.

What We’re Looking For:

Leadership & Professional Competencies:

• Effective communicator with strong interpersonal skills.
• Ethical and accountable leader.
• Organized and detail-oriented.
• Skilled in conflict resolution and problem-solving.
• Committed to cultural humility and inclusion.
• Strong customer service orientation (internal and external).
• Ability to manage multiple homes and competing priorities.

Regulatory & Operational Knowledge:

• Understanding of state-specific regulations and compliance standards.
• Experience with EHR documentation systems.
• Knowledge of medication management and oversight.
• Ability to manage consumer funds per regulatory guidelines.
• Competence in assessments such as SIS or ICAP (state dependent).

Why Join Us?

• Opportunity to lead and shape residential culture.
• Meaningful, mission-driven work.
• Professional growth and credentialing opportunities.
• Collaborative leadership environment.
• Direct impact on quality of life for individuals served.

This role is ideal for a hands‑on leader who is comfortable working in ratio, supporting staff development, and ensuring operational excellence across multiple homes.