Residential Security Installer & Smart-Home Solutions

ADT; New Jersey; On-site; USD 28,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer matching

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Career growth opportunities

Job summary

ADT is seeking a Residential Installation Technician to assess customer needs, design, install, and educate users on their security system. You will work closely with customers to determine the best equipment, install and test operations, and ensure optimal system performance at homes or small businesses.

The role emphasizes safety, quality, and customer satisfaction, with focus on strong communication and hands-on problem solving.

Qualifications

• Customer-focused and customer-driven mindset.
• Technical aptitude to evaluate and design systems.
• Strong verbal communication skills for on-site education and support.

Responsibilities

• Determine optimal system and equipment with the customer.
• Install and test equipment to ensure proper functionality and signal reception.
• Evaluate information and provide the best solution for the location.
• Identify opportunities to improve system usage and functionality.
• Follow safety practices to safeguard people and property.
• Protect tools and materials on the job site.
• Clean up the site and leave it in good condition.
• Collaborate with customers and coworkers in a dynamic environment.
• Provide solutions by visiting customers at their homes or businesses.

Skills

Customer focus

Technical aptitude

Verbal communication

Valid driver\'s license

Education

High School degree or equivalent

Electronic Trade School training (plus)

Job description

ADT is seeking a Residential Installation Technician to assess customer needs, design, install, and educate users on their security system. You will work closely with customers to determine the best equipment, install and test operations, and ensure optimal system performance at homes or small businesses.

The role emphasizes safety, quality, and customer satisfaction, with focus on strong communication and hands-on problem solving.