Residential Smart Home Installer & Field Technician

ADT; Duluth (GA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

401(k) matched

Paid vacation

Tuition reimbursement

Referral bonuses

Career growth

Casual environment

Job summary

ADT is hiring a Residential Installation Technician to assess customer needs, design and install security systems, and educate customers on operation and maintenance. You will work on-site at homes and small businesses, ensuring optimal configurations and high-quality service.

The role requires a valid driver’s license, strong technical aptitude, and excellent communication. ADT offers comprehensive benefits, career growth, and a supportive team environment.

Qualifications

• Customer focused mindset and drive to meet client needs.
• Strong technical aptitude to install and troubleshoot systems.
• Excellent verbal communication with customers and colleagues.
• Able to thrive under uncertainty and changing environments.
• Valid driver’s license is required.
• High School diploma or equivalent; trade school training is a plus.

Responsibilities

• Evaluate customer needs and determine optimal security system configuration.
• Install and test equipment; ensure proper operation and signal reception.
• Educate customers on system use and maintenance.
• Identify opportunities to improve system functionality for the location.
• Maintain safety practices and protect materials and tools on site.
• Move and patch work areas; leave site clean and organized.
• Collaborate with customers and team to deliver solutions.

Skills

Customer focus

Technical aptitude

Verbal communication

Adaptability

Driver's license

Education

High School diploma or equivalent

Trade school training a plus

Job description

ADT is hiring a Residential Installation Technician to assess customer needs, design and install security systems, and educate customers on operation and maintenance. You will work on-site at homes and small businesses, ensuring optimal configurations and high-quality service.

The role requires a valid driver’s license, strong technical aptitude, and excellent communication. ADT offers comprehensive benefits, career growth, and a supportive team environment.