Residential Smart Home Installer

ADT; Wilmington (NC); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Full benefits

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid vacation

Tuition reimbursement

Referral bonuses

Career growth

Job summary

ADT is seeking a Residential Installation Technician to evaluate customer needs, design and install security systems, and educate customers on their use. The role involves hands-on installation at homes or businesses, testing of equipment, and ensuring safety and quality at every site.

You will work in a dynamic, customer-facing environment, coordinating with teammates to deliver reliable security solutions and great service. A valid driver's license and a high school diploma are required.

Qualifications

• Customer-focused and driven by service goals.
• Good technical aptitude for installing home security gear.
• Strong verbal communication and clear explanations.
• Ability to thrive in uncertain situations and adapt quickly.
• Valid driver's license and clean driving record.
• High school diploma or equivalent; trade school welcomed.

Responsibilities

• Determine optimal system and equipment with the customer.
• Install and test equipment for proper functionality and signal.
• Assess information and propose best solutions for the location.
• Suggest improvements to maximize system use and value.
• Follow safety practices to protect people and property.
• Secure materials and tools; keep job site organized.
• Leave site clean and in good condition after work.
• Collaborate with customers and coworkers to deliver solutions.
• Visit homes or businesses to provide security solutions.

Skills

Customer focus

Technical aptitude

Verbal communication

Adaptability

Valid driver’s license

High school diploma

Electronic Trade School training

Education

High School degree or equivalent

Electronic Trade School training

Job description

ADT is seeking a Residential Installation Technician to evaluate customer needs, design and install security systems, and educate customers on their use. The role involves hands-on installation at homes or businesses, testing of equipment, and ensuring safety and quality at every site.

You will work in a dynamic, customer-facing environment, coordinating with teammates to deliver reliable security solutions and great service. A valid driver's license and a high school diploma are required.