Smart Home Security Installer

ADT; Melville (NY); On-site; USD 22,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer matching

Paid vacation

Tuition reimbursement

Job summary

ADT is seeking a Residential Installation Technician to evaluate customer needs, design and install security systems, and educate customers on usage. The role involves working at customers’ homes or businesses, ensuring proper installation, testing, and optimal system configuration.

You will thrive in a dynamic, collaborative environment, communicating effectively with customers and teammates while maintaining safety and quality standards throughout installations.

Qualifications

• Customer-focused mindset and service orientation.
• Technical aptitude to assess systems and provide solutions.
• Strong verbal communication to explain and educate customers.
• Ability to thrive in uncertainty and adapt to changing priorities.
• Valid driver’s license.
• High School diploma or equivalent; trade school training is a bonus.

Responsibilities

• Determine optimal system and equipment with the customer.
• Install and test equipment to ensure proper functionality and signal reception.
• Evaluate customer information to provide the best location-specific solution.
• Identify opportunities to improve system use and functionality and make recommendations.
• Maintain safety practices to prevent injuries and property damage.
• Clean up the site and leave it in better condition than at start.
• Collaborate with customers and coworkers in a dynamic setting.

Skills

Customer focus

Technical aptitude

Verbal communication

Adaptability

Education

High School degree or equivalent

Electronic Trade School training

Job description

ADT is seeking a Residential Installation Technician to evaluate customer needs, design and install security systems, and educate customers on usage. The role involves working at customers’ homes or businesses, ensuring proper installation, testing, and optimal system configuration.

You will thrive in a dynamic, collaborative environment, communicating effectively with customers and teammates while maintaining safety and quality standards throughout installations.