Residential Sales Support Specialist

America; Northbrook (IL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Full benefits package after 90 days

401k plan after 6 months

Job summary

America’s Floor Source is looking for an Administrative Assistant to join our Northbrook, IL team. This full-time role focuses on transferring information from work orders to our computer system, scheduling projects, and maintaining strong customer communication.

The position requires excellent organization, detailed work, and the ability to multitask in a busy showroom environment. Responsibilities include processing orders and payments, tracking shipments, greeting customers, answering the

Qualifications

• Extremely detailed and organized with a positive attitude.
• Must have professional demeanor and ability to meet customer expectations.
• Transfer information from written work orders to a computer database.
• Schedule projects and communicate with customers.
• Assist salespeople and customers by processing orders and payments, tracking shipments, and scheduling jobs.
• Greet customers, answer the phone, maintain showroom and label samples.
• Proficiency with Windows PC applications and new software platforms.
• Ability to multi-task in a fast-paced, high-pressure environment.
• Excellent organizational and communication skills.
• Strong decision-making and problem-solving abilities.
• Self-motivated and accountable.

Responsibilities

• Process orders and payments, track shipments and schedule jobs.
• Greet customers, answer the phone, maintain showroom and label samples.
• Proficient with Windows PC applications and able to learn new software.
• Multitask in a fast-paced, high-pressure environment with strong organization.
• Exercise sound decision-making and problem-solving in daily tasks.
• Communicate with customers to ensure satisfaction.

Skills

Attention to detail

Organizational skills

Communication skills

Verbal and written communication

Multitasking

Self-motivated

Customer service orientation

Tools

Windows PC applications

Learning new software platforms

Job description

America’s Floor Source is looking for an Administrative Assistant to join our Northbrook, IL team. This full-time role focuses on transferring information from work orders to our computer system, scheduling projects, and maintaining strong customer communication.

The position requires excellent organization, detailed work, and the ability to multitask in a busy showroom environment. Responsibilities include processing orders and payments, tracking shipments, greeting customers, answering the