Sales Support

Fs-Builder-Resources; Houston (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Fs-Builder-Resources in Houston, TX is seeking a Sales Support associate for Flooring Services. You will be the central point of contact for customers and the internal sales team, handling a variety of tasks that keep customer service and sales operations running smoothly to ensure client satisfaction.

The role involves reviewing purchase orders, calculating material quantities, creating floor plans, scheduling installations, and coordinating with builders and departments to resolve issues and

Qualifications

• Experience in customer service or sales support.
• Ability to calculate material quantities from area dimensions.
• Experience coordinating installation timelines.

Responsibilities

• Review incoming purchase orders by commodity to verify accuracy of requested materials.
• Utilize programs to calculate area dimensions and accurately determine material quantities.
• Develop color floor plans and wall tile diagrams and upload to house files.
• Schedule installation according to builder timelines, lead times, and availability.
• Manage and resolve revisions, material backorders, installation related issues and scheduling conflicts.
• Manage and respond to builder communications, purchasing managers, field superintendents and internal departments.
• Run multiple reports as needed.
• Maintain accurate records and databases.

Skills

Customer service

Order processing

Communication

Data entry

Job description

10555 West Sam Houston Parkway N, Houston , Texas 77064 , United States

Area of Interest

Customer Service

Job Description

Sales Support - Flooring Services Houston

Flooring Services and our affiliated entitieshave continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business.

SUMMARY: As a Sales Support associate, you'll be the central point of contact for our customers and the internal sales team. You'll manage a variety of tasks crucial to maintaining smooth customer service and sales operations while ensuring customer satisfaction.

• Review incoming purchase orders by commodity to verify accuracy of requested materials
• Utilize programs to calculate area dimensions and accurately determine material quantities
• Develop color floor plans and wall tile diagrams and upload to house files
• Schedule installation according to builder timelines, lead times, and availability
• Manage and resolve revisions, material backorders, installation related issues and scheduling conflicts
• Manage and respond to builder communications, purchasing managers, field superintendents and internal departments
• Run multiple reports as needed
• Maintain accurate records and databases

SKILLS/EXPERIENCE TO HELP YOU SUCCEED IN THIS ROL...