Residential Sales Representative

Distro; Baltimore (MD); On-site; USD 60,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid training

Job summary

Abbey Fence & Deck Company is hiring a Residential Sales Representative to conduct in-home estimate appointments across Baltimore, MD. You will educate homeowners, measure properties, prepare accurate estimates, and present recommended fencing and decking solutions.

This in-person, field-based role offers paid training at $1,000 per week during the training period, followed by a 100% commission plan (10% of pre-tax project totals). Territory covers Baltimore City and surrounding counties.

Qualifications

• Character, work ethic, and communication skills are emphasized.
• Sales skills welcome but not required; in-home estimates focus.
• Ability to learn product options and pricing discussions.

Responsibilities

• Attend scheduled residential estimate appointments provided by Abbey.
• Review lead and customer information before each appointment.
• Confirm appointment details when required.
• Arrive on time, prepared, and professionally presented.
• Identify homeowner objectives, preferences, concerns, budget, and timeline.
• Assess property and project conditions.
• Guide customer toward an appropriate fence or deck solution.
• Maintain accurate records of appointment outcomes and next steps.
• Follow Abbey's approved sales process consistently.
• Maximize value of marketing and lead-generation investments.

Skills

Communication

Coachability

Customer focus

Numerical aptitude

Critical thinking

Job description

New Opportunity: Residential Sales Representative

Location In-person Baltimore, MD

Candidate distance preference Within 50 miles Includes candidates willing to relocate

Job description Abbey Fence & Deck Company is seeking motivated, coachable, and customer-focused Residential Sales Representatives to conduct in-home estimate appointments and help homeowners select fencing and decking solutions for their properties.

This is not a traditional cold-calling or door-to-door prospecting position. Abbey provides scheduled leads and estimate opportunities. The Sales Representative’s primary responsibility is to execute those appointments effectively, assess the property and customer’s needs, educate the homeowner, develop an accurate estimate, present the recommended solution, and close profitable business.

The representative owns the customer relationship from the initial appointment through the start of installation. This includes timely estimates, accurate measurements, detailed project documentation, follow-up, technical explanations, material specifications, and coordination with the production and warehouse teams.

Previous fence or deck sales experience is not required. The company is more interested in character, work ethic, communication, coachability, critical thinking, comfort with numbers, and motivation to succeed in a commission-based environment.

Compensation and Benefits

Paid Training New representatives receive $1,000 per week during the approved training-pay period.

Commission Structure After the training-pay period, the position transitions to a 100% commission-based compensation model.

• Commission is generally 10% of the pre-tax project total.
• Estimated annual earnings are approximately $60,000–$150,000+, depending on appointment volume, close rate, average ticket, pricing discipline, and overall performance.

Benefits Employees become eligible to participate in the company’s benefit programs following a 90-day probationary period. Benefits include:

• Health insurance.
• 401(k).
• Paid training.

Travel Support

A company gas card is provided to support approved business travel throughout the assigned sales territory.

Schedule

• Monday through Friday.
• Typically, 9:00 AM–5:00 PM or 9:00 AM–6:00 PM, depending on the appointment schedule and customer needs.
• No weekend coverage is currently required.

Work Arrangement

This is an in-person and field-based sales position. Representatives spend significant time:

• Traveling to customer properties.
• Conducting in-home or on-site consultations.
• Measuring project areas.
• Preparing and sending estimates.
• Following up with prospective customers.
• Visiting active or completed projects when questions or concerns arise.
• Coordinating with internal production and warehouse teams.

Sales Territory

The territory generally includes Baltimore City and surrounding areas across central and northern Maryland, including:

• Baltimore City.
• Baltimore County, including northern Baltimore County.
• Carroll County, extending into its northern areas.
• Harford County, including northern Harford County.
• Anne Arundel County.

The territory may extend approximately one hour or more north, south, east, or west from the company’s Baltimore-area location.

Key Responsibilities

Company-Provided Lead Execution

• Attend scheduled residential estimate appointments provided by the company.
• Review available lead and customer information before each appointment.
• Confirm appointment details when required.
• Arrive on time, prepared, and professionally presented.
• Identify the homeowner’s objectives, preferences, concerns, budget, and timeline.
• Assess the property and project conditions.
• Guide the customer toward an appropriate fence or deck solution.
• Maintain accurate records of appointment outcomes and next steps.
• Follow the company’s approved sales process consistently.
• Maximize the value of company marketing and lead-generation investments.

In-Home and On-Site Consultations

• Meet with homeowners at their properties.
• Build rapport quickly and establish trust.
• Ask thoughtful questions to understand the customer’s goals.
• Inspect the proposed project area.
• Discuss privacy, security, appearance, functionality, materials, maintenance, and project expectations.
• Identify site conditions that may affect design, materials, labor, access, or pricing.
• Explain the installation process clearly.
• Address customer questions professionally.
• Present the company’s solutions without using high-pressure or misleading sales tactics.

Measurements and Property Assessment

• Take accurate measurements of the proposed fence or deck area.
• Document property conditions, access points, slopes, obstructions, gates, corners, and other relevant details.
• Confirm the proposed layout with the homeowner.
• Identify information requiring additional review before the estimate is finalized.
• Record sufficient detail for material ordering and production planning.
• Use company tools and technology to support accurate measurements and project documentation.
• Avoid assumptions that could create pricing, material, or installation errors.

Product and Customer Education

• Develop working knowledge of the company’s primary fence and deck products.
• Explain material options, design choices, installation considerations, durability,