Residential Sales Manager — High-End Home Security

ADT Security Services; Nashville (TN); Hybrid; USD 80,000 - 120,000; Full time

Job summary

ADT Security Services seeks a Residential Sales Manager in Nashville to lead the sales team in defined territories, drive revenue growth, and develop in-home selling programs with a focus on recurring revenue.

The role offers entrepreneurship within a fast-paced culture, with generous incentive plans and collaboration with ADT installation management to ensure customer satisfaction and profitability. Strong leadership and coaching are essential for success.

Responsibilities

• Manage the sales teams within a defined territory/region(s).
• Be proficient in the awareness of connected home type product and services. Ability to grasp and explain Residential Integrated Products & Services.
• Implement and administer sales programs in residential consumer markets to maximize profitable opportunities.
• Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
• Mentor, develop, motivate and coach Sales Representatives. Develop team for success by regularly communicating results and job expectations. Develop performance metrics for sales teams and monitor results.
• Provide performance feedback and recommendations to improve effectiveness. Conduct annual performance reviews/appraisals.
• Participate in recruiting activities to select and hire new Sales Representatives, as required.
• Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution.
• Regularly participate in ride-alongs and monitor progress of new and existing representatives.
• Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
• Hold regular sales meetings with Sales Representatives (minimally, on weekly basis).
• Interacts with all levels - from executives to installers - while engaged in problem solving and situations that require conflict resolution.
• Model and champion ADT values. Create a safe environment for the discussion and resolution of values-related issues and concerns.

Job description

ADT Security Services seeks a Residential Sales Manager in Nashville to lead the sales team in defined territories, drive revenue growth, and develop in-home selling programs with a focus on recurring revenue.

The role offers entrepreneurship within a fast-paced culture, with generous incentive plans and collaboration with ADT installation management to ensure customer satisfaction and profitability. Strong leadership and coaching are essential for success.