Residential Route Supervisor: Safety Leader (Bonus)

Waste-Pro; Cleveland (OH); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,500/quarter

Job summary

Waste Pro is seeking a Residential Route Supervisor to oversee daily service delivery for residential customers, ensuring safe, timely, and cost-efficient operations in line with Waste Pro practices and safety guidelines.

The role emphasizes coaching drivers, route optimization, and adherence to OSHA/DOT regulations, with a quarterly incentive program and opportunities to lead safety initiatives across the yard and field teams.

Qualifications

• Requires a High School diploma or equivalent with a minimum of 3-5 years experience in the transportation, management, logistics or waste industry.
• Associate's Degree or minimum of 2 years experience in transportation, logistics, or solid waste operations in which coaching, routing assessments and supervising employees are requirements of the role.
• Knowledge and prior application of Smith System and/or Decision Driving principles and techniques.
• Basic computer skills and general knowledge of Microsoft applications.
• Previous supervisory or management experience preferred.
• Knowledge of OSHA, DOT, ANSI and other related federal, state & local regulations.
• Valid class A or B commercial driver's license (or ability to obtain one within 3 months of hire) with a personal and business driving record that meets Waste Pro standards and insurance requirements.
• Excellent verbal & written communication skills.
• Proven customer service skills.
• Must be able to work independently make decisions and resolve problems.
• Ability to work flexible schedules including weekends and be available to address operational issues by phone at all times.
• Ability to maintain and portray a positive attitude towards staff and customers.
• Knowledge of first aid techniques helpful.

Responsibilities

• Directly responsible for the supervision of drivers and performance of daily operations.
• Establish and maintain a clean, safe work environment and ensure compliance with company policies.
• Share Decision Driving techniques and ensure that employees adhere to and are knowledgeable of Waste Pro safety guidelines.
• Route all new service starts including obtaining work orders, scheduling delivery of containers and service days.
• Address customer issues, complaints and inquiries by speaking with the customer and/or driver.
• Monitor driver time and attendance, route sheets and compliance with DOT hours of service.

Skills

Safety leadership

Communication

Problem solving

Decision making

Smith System

Decision Driving

Education

High School diploma

Associate's Degree

Tools

Microsoft Office

Job description

Waste Pro is seeking a Residential Route Supervisor to oversee daily service delivery for residential customers, ensuring safe, timely, and cost-efficient operations in line with Waste Pro practices and safety guidelines.

The role emphasizes coaching drivers, route optimization, and adherence to OSHA/DOT regulations, with a quarterly incentive program and opportunities to lead safety initiatives across the yard and field teams.