Residential Property Manager | Tenant Experience Lead

Friar Violet; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Job summary

Friar Violet in Boston is seeking a proactive Property Manager to oversee day-to-day operations for a portfolio of residential multifamily properties. You will serve as the primary contact for tenants, coordinate maintenance, and manage leasing activities to ensure high occupancy and tenant satisfaction.

You will coordinate move-ins/outs, handle lease compliance, and supervise contractors while maintaining accurate records and ensuring regulatory compliance.

Qualifications

• 2+ years of residential property management experience preferred.
• Strong communication and interpersonal skills are essential.
• Excellent organizational and time-management abilities are required.
• Ability to manage multiple properties and priorities simultaneously.

Responsibilities

• Serve as the primary tenant contact across all properties.
• Respond promptly and professionally to tenant inquiries, requests, and concerns.
• Coordinate and manage maintenance requests from intake through resolution.
• Address tenant complaints and work toward timely, professional resolutions.
• Manage lease compliance, notices, and enforcement of lease terms.
• Coordinate move-in and move-out processes, including inspections.
• Coordinate repairs, preventative maintenance, and property improvements.
• Schedule and oversee vendors and contractors; obtain quotes.
• Maintain accurate tenant records and lease documentation; track expirations.
• Maintain maintenance logs and service records; ensure regulatory compliance.
• Market available units; respond to leasing inquiries; show properties.
• Process rental applications with background and credit screening; prepare leases.

Skills

Residential property management exp

Strong communication skills

Organizational and time-management

Multitask across properties

Job description

Friar Violet in Boston is seeking a proactive Property Manager to oversee day-to-day operations for a portfolio of residential multifamily properties. You will serve as the primary contact for tenants, coordinate maintenance, and manage leasing activities to ensure high occupancy and tenant satisfaction.

You will coordinate move-ins/outs, handle lease compliance, and supervise contractors while maintaining accurate records and ensuring regulatory compliance.