Residential Property Manager (Remote)

Bay Property Management Group; United States; Remote; MXN 979,000 - 1,280,000; Full time

Job summary

Bay Property Management Group is seeking a Remote Resident Manager to oversee a portfolio of 100–125 residential rental properties. You will be the primary contact for tenants, owners, vendors, and internal teams while ensuring exceptional service standards.

This role emphasizes remote, independent work with strong communication, organization, and multitasking to manage leases, maintenance, and compliance across a growing portfolio.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Ability to manage multiple priorities.
• Basic residential maintenance knowledge.
• Experience with AppFolio or similar software is a plus.
• Detail-oriented and organized.
• Comfortable working independently in a remote environment.

Responsibilities

• Manage a residential property portfolio.
• Coordinate maintenance and work orders.
• Communicate with tenants, owners, and vendors.
• Handle lease renewals, move-outs, and security deposits.
• Monitor delinquency and property compliance.
• Maintain accurate records and documentation.

Skills

Communication skills

Customer service

Multitasking

Maintenance knowledge

Detail-oriented

Independent remote work

Education

High school diploma or equivalent

Tools

AppFolio

Job description

Remote | Full-Time | Monday–Friday, 7:30 AM – 4:00 PM EST

Bay Property Management Group (BMG) is one of the fastest-growing property management companies in the Mid-Atlantic region. With over 5,300 properties under management and $600M in assets, we're committed to delivering exceptional service to property owners and tenants alike. Join our team of 140+ professionals and grow your career in a collaborative, fast-paced environment.

About the Role

We're seeking a Remote Resident Manager to oversee a portfolio of 100–125 residential rental properties (single-family homes, townhomes, and condos). This is a customer service-focused role where you'll be the primary point of contact for tenants, property owners, vendors, and internal teams.

Responsibilities

• Manage a residential property portfolio
• Coordinate maintenance and work orders
• Communicate with tenants, owners, and vendors
• Handle lease renewals, move-outs, and security deposits
• Monitor delinquency and property compliance
• Maintain accurate records and documentation

Qualifications

• High school diploma or equivalent
• Strong communication and customer service skills
• Ability to manage multiple priorities
• Basic residential maintenance knowledge
• Experience with AppFolio or similar software is a plus
• Detail-oriented and organized
• Comfortable working independently in a remote environment