Property Manager

CYM Living; Tulsa (OK); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

CYM Living is seeking a dedicated Property Manager to oversee residential properties across a geographic area and drive resident satisfaction. You will lead teams, coordinate maintenance, and manage leasing processes while leveraging Appfolio to optimize operations.

The role requires a proven background in property management, strong negotiation skills, and a reliable automobile for site visits; a competitive benefits package is offered.

Qualifications

• Experience in property management or related field.
• Strong real estate administrative knowledge and laws.
• Excellent negotiation and tenant satisfaction focus.
• Proficient with Microsoft Excel and Word; reliable driving capability.

Responsibilities

• Oversee operations for a geographic portfolio of residential buildings.
• Conduct showings, assist leasing, and negotiate lease terms.
• Follow up on maintenance requests; keep properties in excellent condition.
• Address resident inquiries by phone and ensure satisfaction.
• Collect rents and manage procedures for delinquency when needed.
• Perform routine property drives; build tenant relationships.
• Navigate Appfolio and related systems; support projects as needed.

Skills

Property management

Negotiation

Customer service

Leadership

Communication

Excel

Word

Drive to properties

Tools

Appfolio

Job description

CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands‑on approach to real estate investment and property management, incorporating data and technology with hyperlocal customer service to all units.

We are seeking a dedicated and Property Manager to oversee the overall operational success of our residential properties, focusing on resident and customer satisfaction. The ideal candidate will manage and develop team members for personal and professional growth while demonstrating exceptional leadership skills in a challenging environment.

Responsibilities

• Own a geographic area of buildings within specific geographic area
• Conduct property showings and assist in the leasing process, including negotiating lease terms and upselling property features
• Follow-up on maintenance / repair requests and ensure properties stays in excellent condition
• Address resident complaint phone calls and follow-up, ensuring continuing resident satisfaction
• Collect monthly rents and administer collection procedures when needed
• Perform routine drive/walk by of properties at various times throughout the day/night
• Develop positive relationships with tenants to foster community engagement and satisfaction
• Navigate, update, and work effectively in Appfolio software environment;
• Any projects or additional duties as requested.
• Most have own reliable automobile to transport between buildings.

Requirements

• Proven experience in property management or a related field is preferred
• Strong knowledge of real estate administrative processes and relevant laws
• Excellent negotiation skills with the ability to upsell property features effectively
• Exceptional customer service skills with a focus on tenant satisfaction
• Proficient in property maintenance management and coordination
• Strong phone etiquette and communication skills are essential for effective tenant interactions
• Working knowledge of Microsoft Excel, Word, and Mobile Communication
• Willingness to work flexible schedule as needed to show units
• Access to reliable automobile - REQUIRED
• Exceptional leadership and team development skills

Benefits

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance plans
• Retirement savings plan with employer match
• Paid time off and holidays
• Professional development opportunities and ongoing training