Property Manager

HomeServices of America; Roanoke (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Health Savings Account

Dental

Vision

Life Insurance

Paid Vacation (PTO)

401(k) with employer match

Flexible Spending Account

Employee Assistance Program (EAP)

Job summary

HomeServices of America seeks a Property Manager to build and maintain a balanced portfolio of residential properties. You will market services to agents, onboard new accounts, price improvements, and oversee leases, renewals, and delinquency monitoring.

Ideal candidates have real estate licensing, strong communication, and the ability to work independently with a flexible schedule and travel in a personal vehicle. In-office and field work are involved.

Qualifications

• College degree preferred or equivalent combination of training and experience.
• Experience in real estate, preferably in residential property management and/or management related field.
• Must be licensed to practice real estate in the jurisdictions where properties are located.
• Excellent verbal and written communications skills.
• Ability to work independently and maintain a flexible schedule.
• Knowledge of accounting/bookkeeping fundamentals helpful.
• Knowledge of property maintenance and improvements and rental values.
• Ability to work effectively with team members and contractors.
• Must be able to lift up to 25 lbs. and perform field duties.
• Daily travel in personal vehicle.

Responsibilities

• Cultivates partnerships with local real estate sales offices by marketing property management services to agents and managers.
• Onboards new accounts, including recommendations to owners on marketability, improvements, and pricing.
• Markets rental properties through MLS and informs owners of progress and applicants.
• Processes tenancy applications after screening with owner consultation.
• Coordinates and reviews property surveys/inspections for lease compliance and renewal recommendations.
• Prepares management leases and monitors rents, deposits, and delinquencies; initiates legal actions as needed.
• Coordinates lease renewals, including rent increase recommendations.
• Communicates and advises owners on actions and funds needed to maintain property.
• Maintains property files in AppFolio and updates operations and customer experience teams.
• Communicates vacancies, leasing activity, applications, new tenants, and legal matters such as HOA/condo issues.
• Stays informed on maintenance, inspections, and other property-related items.

Skills

Verbal and written communication

Independent work

Flexible schedule

Accounting/bookkeeping basics

Property maintenance knowledge

Knowledge of property rental values

Team collaboration with contractors

Real estate licensing

Education

College degree or equivalent

Real estate experience (residential/property mgmt)

Job description

The property manager builds and maintains a well-balanced portfolio of properties

Job Duties and Responsibilities (Essential Job Functions)

• Cultivates partnerships with local real estate sales offices by marketing property management services to agents and managers.
• Onboards new accounts, including providing recommendations to owners in terms of marketability, improvements, and pricing.
• Markets rental properties through the Multiple Listing Service and advises owners of progress of showings, feedback and applicants.
• Processes applicants for tenancy after obtaining screening with owner consultation.
• Conduct, coordinate and review property surveys/inspections for lease compliance, maintenance oversight and recommendation for lease renewal.
• Prepares all management leases. Assures that certified funds and security deposit have been collected. Monitors unpaid rents and assures delinquency notices are sent. Recommends initiation of legal actions in a timely manner as needed.
• Coordinates and negotiates lease renewals, including recommended rent increases
• Communicates and advises owner in a timely manner of actions and or funds needed to maintain property.
• Maintains property files in AppFolio and keeps operations team and Customer Experience team updated on status of properties.
• Communicates with owners regarding vacancies, leasing activity, applications, new tenants, lease renewals and property legal matters such as HOA, condo or formal complaints in .
• Stays informed on maintenance, inspections, and other items that involve the property.

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all activities.

Qualifications

Education:

• College degree preferred or equivalent combination of training and experience

Experience:

• Experience in real estate, preferably in residential property management and/or management related field

Knowledge and Skills:

• Must be licensed to practice real estate in the jurisdictions where properties are located.
• Excellent verbal and written communications skills
• Ability to work independently
• Ability to maintain a flexible schedule to include both in-office and field hours
• Knowledge of accounting/bookkeeping fundamentals helpful
• Knowledge of accounting/bookkeeping fundamentals helpful
• Knowledge of property maintenance and improvements
• Knowledge of property rental values
• Ability to work effectively with team members and contractors
• Must be able to lift up to 25 lbs. and load and unload materials on to and off of vehicle
• Daily travel in personal vehicle

We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.