Property Manager

C.Y.M Living; Tulsa (OK); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement savings plan with employer

Paid time off and holidays

Professional development opportunities

Job summary

CYM Living is seeking a dedicated Property Manager to oversee residential properties, focusing on resident and customer satisfaction. You will lead and develop a team, supervise leasing activities, and ensure property condition and compliance across a defined geographic area.

Proven experience in property management, strong negotiation and communication skills, and a reliable automobile are required. The role includes responsibilities across leasing, maintenance, and tenant relations, with

Qualifications

• Proven experience in property management or related field preferred.
• Strong knowledge of real estate administrative processes and relevant laws.
• Excellent negotiation skills with ability to upsell property features.
• Exceptional customer service with focus on tenant satisfaction.
• Proficient in property maintenance management and coordination.
• Strong phone etiquette and communication skills for tenant interactions.

Responsibilities

• Own a geographic area of buildings within a specified area.
• Conduct property showings and assist in leasing, including negotiating lease terms and upselling features.
• Follow up on maintenance/repair requests to keep properties in excellent condition.
• Address resident complaint calls and follow-up to ensure satisfaction.
• Collect monthly rents and administer collection procedures when needed.
• Perform routine drive/walk-by of properties at various times.
• Develop positive relationships with tenants to foster community engagement.
• Navigate and work effectively in Appfolio software environment.
• Complete any projects or additional duties as requested.
• Ensure mobility between buildings with a reliable automobile.

Skills

Property management

Negotiation

Tenant relations

Customer service

Leadership

Communication

Maintenance coordination

Excel

Word

Mobile communication

Tools

Appfolio

Microsoft Excel

Microsoft Word

Job description

CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management, incorporating data and technology with hyperlocal customer service to all units.

We are seeking a dedicated and Property Manager to oversee the overall operational success of our residential properties, focusing on resident and customer satisfaction. The ideal candidate will manage and develop team members for personal and professional growth while demonstrating exceptional leadership skills in a challenging environment.

Responsibilities

• Own a geographic area of buildings within specific geographic area
• Conduct property showings and assist in the leasing process, including negotiating lease terms and upselling property features.
• Follow-up on maintenance / repair requests and ensure properties stays in excellent condition
• Address resident complaint phone calls and follow-up, ensuring continuing resident satisfaction
• Collect monthly rents and administer collection procedures when needed
• Perform routine drive/walk by of properties at various times throughout the day/night
• Develop positive relationships with tenants to foster community engagement and satisfaction.
• Navigate, update, and work effectively in Appfolio software environment;
• Any projects or additional duties as requested.
• Most have own reliable automobile to transport between buildings.

Qualifications / Minimum Skills to Apply:

• Proven experience in property management or a related field is preferred.
• Strong knowledge of real estate administrative processes and relevant laws.
• Excellent negotiation skills with the ability to upsell property features effectively.
• Exceptional customer service skills with a focus on tenant satisfaction.
• Proficient in property maintenance management and coordination.
• Strong phone etiquette and communication skills are essential for effective tenant interactions.

• Working knowledge of Microsoft Excel, Word, and Mobile Communication
• Willingness to work flexible schedule as needed to show units
• Access to reliable automobile - REQUIRED
• Exceptional leadership and team development skills.

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with employer match.
• Paid time off and holidays.
• Professional development opportunities and ongoing training.