Residential Programs Operations Manager

Recoveryatarchway; Napa (CA); On-site; USD 75,000 - 135,000; Full time

Job summary

Recoveryatarchway seeks a Program Manager to oversee daily staff and administrative operations for its residential SUD treatment programs. You will supervise the Residential Services Manager and program staff, ensuring compliant, quality client care and efficient workflows under the COO's direction.

The role requires a strong grasp of DHCS licensing, IMS policies, MAT pathways, and labor laws, with prior experience in EHR, HRIS, and reporting.

Qualifications

• Bachelor’s degree in a related field is required.
• Minimum of five years of admin or supervisory experience in alcohol and drug treatment programs.
• Thorough knowledge of DHCS Title 9 licensing, IMS standards, MAT requirements, and labor laws.
• Experience leading teams and coaching staff toward compliant operations.
• Proficiency with EHR, HRIS, reporting, and MS Office tools.

Responsibilities

• Oversee daily staff and administrative workflows; supervise program staff and supervisors.
• Monitor capacity, admissions, and census to optimize occupancy and client care.
• Coordinate client intakes, room/bed allocations, transfers, and discharge planning.
• Ensure complete and accurate charting, records, and state reporting.

Skills

Staff supervision

Leadership

Communication

Regulatory knowledge

Education

Bachelor’s degree in Healthcare Administration, Human Services, Social Work, Business Administration, or related field

Tools

EHR systems

Paylocity/HRIS

Data reporting

Microsoft Office

Job description

Recoveryatarchway seeks a Program Manager to oversee daily staff and administrative operations for its residential SUD treatment programs. You will supervise the Residential Services Manager and program staff, ensuring compliant, quality client care and efficient workflows under the COO's direction.

The role requires a strong grasp of DHCS licensing, IMS policies, MAT pathways, and labor laws, with prior experience in EHR, HRIS, and reporting.