Head of Program Operations – Addiction Treatment

Regard Healthcare; Cummington (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

Regard Healthcare is seeking a Director of Program Operations to oversee daily operations and support the delivery of substance use disorder treatment services on-site in Cummington, MA. This role requires a strong leader who can develop high-performing teams and drive patient-centered care across outpatient, IOP, and residential programs.

The Director will collaborate with Clinical and Medical Directors, ensure regulatory compliance across ASAM, Joint Commission, and HIPAA standards, and manage

Qualifications

• Proven ability to lead multi-disciplinary teams in behavioral health.
• Strong understanding of healthcare regulations and accreditation standards.
• Experience coordinating outpatient, residential, and addiction treatment services.

Responsibilities

• Oversee daily program operations across residential, outpatient, and intensive outpatient treatment services.
• Provide leadership and accountability to program staff while fostering collaboration.
• Partner with clinical and executive leadership to ensure high-quality patient care.
• Ensure compliance with ASAM Criteria, Joint Commission, HIPAA, and 42 CFR Part 2.
• Oversee staffing, scheduling, budgets, and resource allocation.

Skills

Leadership

Operations management

Regulatory compliance

Healthcare operations

Job description

Regard Healthcare is seeking a Director of Program Operations to oversee daily operations and support the delivery of substance use disorder treatment services on-site in Cummington, MA. This role requires a strong leader who can develop high-performing teams and drive patient-centered care across outpatient, IOP, and residential programs.

The Director will collaborate with Clinical and Medical Directors, ensure regulatory compliance across ASAM, Joint Commission, and HIPAA standards, and manage