Director of Program Operations – Addiction Treatment Leader

Regard Healthcare; Cummington (MA); Vor Ort; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

Regard Healthcare is seeking a Director of Program Operations to lead daily operations across residential, outpatient, and intensive outpatient treatment services in Massachusetts. The role emphasizes regulatory compliance, high-quality patient care, and staff performance under ASAM criteria and Joint Commission standards.

The ideal candidate will have a Master’s in a clinical field, licensure in-state (LPC/LCSW or equivalent), and 5+ years in SUD treatment with 3+ years in leadership, program

Qualifikationen

• Master's degree in Counseling, Social Work, Psychology, Nursing, or a related clinical field.
• Active LPC, LCSW, or equivalent professional license valid in the state where services are provided.
• Minimum of 5 years of experience in substance use disorder treatment.
• At least 3 years of leadership, supervisory, or program management experience.
• Strong understanding of addiction treatment programs, ASAM Criteria, and regulatory compliance.
• Experience managing staff, program operations, budgets, and quality improvement initiatives.
• Strong leadership, communication, organizational, and problem-solving skills.
• CPR/First Aid certification.
• Doctoral degree in a related clinical field (preferred).
• CADC or equivalent certification (preferred).
• Experience overseeing multiple levels of care (residential, IOP, outpatient) (preferred).
• Experience with Joint Commission accreditation and program development (preferred).

Aufgaben

• Oversee daily program operations across residential, outpatient, and intensive outpatient treatment services.
• Provide leadership, guidance, and accountability to program staff while promoting a positive and collaborative work environment.
• Partner with the Clinical Director, Medical Director, and executive leadership to ensure effective program operations and high-quality patient care.
• Ensure programs maintain compliance with ASAM Criteria, Joint Commission standards, HIPAA, 42 CFR Part 2, and applicable state and federal regulations.
• Oversee staffing, scheduling, program budgets, and resource allocation.
• Monitor program performance, patient outcomes, and quality improvement initiatives.
• Support the development and implementation of operational policies, procedures, and treatment program standards.
• Conduct program audits, identify areas for improvement, and implement corrective action plans.
• Ensure accurate documentation, incident reporting, and adherence to organizational policies.
• Lead staff meetings, support employee development, and promote accountability across departments.
• Maintain relationships with community partners, referral sources, and regulatory agencies.
• Promote a safe, supportive, trauma-informed environment for patients and staff.

Kenntnisse

Experience in SUD treatment

Leadership experience

ASAM Criteria knowledge

Regulatory compliance

Budget management

Staff management

Communication

Problem-solving

Ausbildung

Master's degree in Counseling, Social Work, Psychology, Nursing, or related clinical field

Active LPC, LCSW, or equivalent license valid in the state

CPR/First Aid certification

Tools

CPR/First Aid certification

Jobbeschreibung

Regard Healthcare is seeking a Director of Program Operations to lead daily operations across residential, outpatient, and intensive outpatient treatment services in Massachusetts. The role emphasizes regulatory compliance, high-quality patient care, and staff performance under ASAM criteria and Joint Commission standards.

The ideal candidate will have a Master’s in a clinical field, licensure in-state (LPC/LCSW or equivalent), and 5+ years in SUD treatment with 3+ years in leadership, program