Residential Programs Assistant Director

Charles River Center; Massachusetts; On-site; USD 30,000 - 33,000; Full time

Job summary

Paycom - ATS is seeking an Assistant Program Director in Wayland, MA to support daily residential program operations. You will supervise shifts, train staff, ensure ISP implementation, coordinate with families and agencies, and promote person-centered planning.

The role involves case management support, developing goals, and coordinating healthcare and financial needs with nursing staff. Strong communication and organizational skills are essential.

Qualifications

• Two years of experience in a Direct Care position.
• One year of staff supervision is a plus.
• Valid driver’s license.
• Completion of required trainings within specified timeframes (First Aid/CPR, DDS Medication Administration, Safety Care, DPPC/ DDS, Universal Precautions, CORE Curriculum).

Responsibilities

• Assist Program Director in interviewing, hiring, orienting, training, supervising, and evaluating staff per policies.
• Foster a team-oriented approach with clear expectations and regular communication.
• Participate in intake and orientation for new individuals and contribute to support planning.
• Coordinate with individuals, families, referral agencies, and staff for smooth services.
• Develop and monitor program goals and evaluate service effectiveness.
• Maintain positive relationships with stakeholders and ensure satisfaction with operations.
• Promote Positive Behavioral Supports within the program.
• Create community inclusion opportunities (employment, education, recreation).
• Train staff to create meaningful community experiences and ensure implementation.
• Coordinate healthcare needs and follow up with nursing staff.
• Assist with financial needs such as SSI, SSDI, Medicaid, Medicare.
• Maintain accurate case records and ensure compliance with policies.
• Assist individuals with personal care needs and wheelchair transfers.
• Organize staff schedules, meals, activities, and daily operations.
• Train staff on health and safety policies.

Skills

Interpersonal skills

Teamwork

Dependability

Communication

Planning & organization

Responsibility

Attendance

Initiative

Management

Data collection

Education

Direct care experience

Staff supervision

Driver’s license

Mandatory trainings (First Aid/CPR, DDS Medication Administration, Safety Care, DPPC/Fire Safety, Universal Precautions, CORE Curriculum)

Tools

Microsoft Office

Job description

Paycom - ATS is seeking an Assistant Program Director in Wayland, MA to support daily residential program operations. You will supervise shifts, train staff, ensure ISP implementation, coordinate with families and agencies, and promote person-centered planning.

The role involves case management support, developing goals, and coordinating healthcare and financial needs with nursing staff. Strong communication and organizational skills are essential.