Assistant Program Director - Residential Services

Northeast Arc; Danvers (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Northeast Arc in Massachusetts is seeking an Assistant Program Director for our Residential department to provide quality living supports and oversee day-to-day operations in group homes. This full-time role involves guiding staff, ensuring documentation, and coordinating with health providers to support individuals’ independence.

You will train DSPs, supervise on-site operations, and ensure compliance with MAPs, policies, and funding rules while maintaining safety and quality of care in a

Qualifications

• BS/BA preferred; HS Diploma/GED and two years human services experience.
• Certifications: First Aid, CPR, MAPs, Vehicle Safety, UP, Human Rights Officer and Formal Fire Safety training.
• Massachusetts driver's license required.
• Must be able to lift 50 pounds and assist with transfers.
• Work in community/home setting with residents, direct support experience with disabilities.

Responsibilities

• Document accurately in logs, health records, data books and fire drill logs.
• Facilitate meaningful community experiences to foster skill development and independence.
• Attend supervision, staff meetings, QAs and trainings as required.
• Ensure staff trainings and provide on-site supervision and support.
• Administer medications per policies and MAPs regulations.
• Support doctor's appointments, ER visits and on-call nursing as needed.
• Provide hands-on support with transfers, grooming, and dining protocols.
• Maintain home and agency vehicles and report issues promptly.
• Complete ISP documentation and incident reports per policies and funding rules.
• Maintain records for house bank accounts; assist with Rep Payee and entitlement paperwork.
• Provide crisis intervention and report critical issues to the Program Director.

Skills

Communication skills

Team collaboration

Crisis intervention

Documentation

Staff training

Education

BS/BA preferred

HS Diploma/GED

Job description

Northeast Arc in Massachusetts is seeking an Assistant Program Director for our Residential department to provide quality living supports and oversee day-to-day operations in group homes. This full-time role involves guiding staff, ensuring documentation, and coordinating with health providers to support individuals’ independence.

You will train DSPs, supervise on-site operations, and ensure compliance with MAPs, policies, and funding rules while maintaining safety and quality of care in a