RESIDENTIAL PROGRAM SPCT ($5,000 Hiring Incentive)

Arizona Department of Health Services; Phoenix (AZ); On-site; USD 22,320 - 31,790; Full time

Benefits offered by this job

Comprehensive medical, dental, and life insurance options

Supportive retirement plan

10 paid holidays and generous vacation/sick leave

Tuition reimbursement and wellness plans

Job summary

A state health department in Phoenix is seeking a Residential Program Specialist 1 to work in a controlled residential facility. The role involves providing care and support to residents, overseeing daily activities, and assisting in crisis interventions. Candidates should have a valid driver's license and the ability to obtain necessary certifications. The position offers competitive pay, comprehensive benefits, and opportunities for professional development.

Qualifications

• Valid Driver’s License required.
• Must obtain CPR and NVCI Certification.
• Possess or apply for Level One Fingerprint Clearance Card.

Responsibilities

• Work full-time, 40 hours a week on-site.
• Perform entry level guidance and consultation duties.
• Assist in discipline of residents and provide crisis intervention.

Skills

Basic competency in providing direct care for daily living activities

Basic competency in crisis intervention and conflict resolution

Basic documentation and record‑keeping skills

Basic program coordination skills

Basic competency in group facilitation

Job description

Residential Program Specialist 1

Arizona Department of Health Services (ADHS)

Arizona Community Protection & Treatment Center (ACPTC), 501 N 24th St, Phoenix, AZ 85008

Salary: $19.6397 Hourly

Work Options: In-Hospital Setting

Requisition Closing Date: Open Until Filled

Website: www.azdhs.gov

Make An Impact With ADHS

Are you passionate about driving change and empowering communities? ADHS is seeking a dynamic Residential Program Specialist 1 to work at The Arizona Community Protection & Treatment Center (ACPTC). The role operates in a twenty‑four‑hour, seven days a week controlled residential facility. Join a mission‑driven team committed to addressing workforce needs and strengthening the ACPTC.

Why ADHS?

To promote, protect, and improve the health and wellness of individuals and communities in Arizona.

• A culture of collaboration, innovation, and impact.
• Career development opportunities to help you grow.

What You’ll Do

• Work full-time, 40 hours a week on-site
• Perform entry level guidance, consultation and program assignments in a timely manner.
• Interact with residents, compile information and prepare records and documents in the resident's electronic health records.
• Assist in interactions involving discipline of residents and provide crisis intervention.
• Utilize Non‑Violent Crisis Intervention (NVCI) techniques, implement crisis intervention and behavior management procedures when a resident is violent, suicidal, or has behavior difficulties.
• Escort and transport residents within the facility and into the community.
• Participate in games, sports, and other recreational activities with the residents.
• Provide care of residents through guidance of personal hygiene and receive requests to make personal telephone calls and visits from family.

Your Competencies And Skills

• Basic competency in providing direct care for daily living activities to include adaptive care techniques.
• Basic competency in crisis intervention and conflict resolution to include de‑escalation techniques.
• Basic competency in social perceptiveness and monitoring behaviors to include recognizing security risks.
• Basic documentation and record‑keeping skills.
• Basic program coordination skills to include activity planning and facilitation.
• Basic competency in group facilitation and managing group dynamics.
• Basic competency in security/safety management and protocols.

Required Qualifications

• Valid Driver’s License
• Must be able to obtain and maintain CPR and NVCI Certification
• Possess a valid Level One Fingerprint Clearance Card or apply for one within seven (7) working days after beginning employment.
• Attend required training at start of employment.

Preferred Qualifications

• Basic competency in process/quality improvement methodologies.
• Basic competency with documentation and written record‑keeping skills.
• Basic competency in social perceptiveness, applying regulations governing high‑security risk residents.
• Basic competency in the practices of patience, perseverance, and resilience.
• Active listening and adaptive communication and interpersonal skills.
• Basic competency in problem resolution to include decision making, problem solving, and judgement skills.
• Proficient competency in following directives.

The Perks

• Comprehensive medical, dental, and life insurance options.
• Supportive retirement plan through Arizona State Retirement System (ASRS).
• 10 paid holidays and generous vacation/sick leave.
• Up to 12 weeks of paid parental leave (pilot program).
• Tuition reimbursement, wellness plans, and professional development.

Application details: The State of Arizona, please visit our benefits page.

Are You Ready to Make a Difference?

Take the next step in your career and join a team that’s transforming lives across Arizona.
Apply today and be part of something extraordinary!

For questions, reach out to Jesse Cruz‑Lopez at [e-mail]

Additional Details

Applications are reviewed on a rolling basis—apply early to ensure consideration!

Travel within Arizona may be required for this role.