HOSPITAL TRANSPORTATION SPECIALIST ($5,000 Hiring Incentive)

Arizona Department of Health Services; Phoenix (AZ); Presencial; USD 17.941 - 21.928; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Affordable medical and dental insurance plans

Paid vacation and sick time

10 paid holidays per year

Wellness program

Defined retirement plan

ADHS Student Assistance Pilot Program

Descripción de la vacante

The Arizona Department of Health Services is seeking a Hospital Transportation Specialist in Phoenix, Arizona. This position's primary responsibility is to ensure the safe transport of patients to and from appointments, while actively participating in the retrieval of patients who need to return to the facility. Ideal candidates will have a background in transportation and safety settings.

This role demands strong communication skills and the ability to follow established protocols, with a supportive environment that promotes flexible working arrangements and a robust benefits package.

Formación

• At least one year of experience in transportation and/or safety setting.
• Current valid Arizona State driver's license required.
• Ability to maintain vehicle records accurately.

Responsabilidades

• Facilitate safe transportation of patients to medical appointments.
• Inspect vehicles for patient movement.
• Document issues using the ASH Incident Report system.

Conocimientos

Basic mental health principles

Patient rights

Motor vehicle laws

Performance Management (PM)

Written and verbal communication

Educación

High school diploma or equivalent

Herramientas

Transport safety devices

Computer software

Descripción del empleo

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Hospital Transportation Specialist

Job Location:
Address: 501 N. 24th Street, Phoenix, AZ 85008

Posting Details

Salary: $19.9353

Grade: 17

Job Summary

The Transportation Hospital Specialist is responsible for facilitating the safe transportation and escorting of patients and residents of the Arizona State Hospital/ACPTC to and from medical and other appointments required during their course of treatment, as well as other tasks associated with the documentation. These transportation events also include certain legal appointments such as outside court dates, occasionally outside of the Phoenix metropolitan area. The position also requires active participation in the retrieval of patients on conditional release to the community who must be returned to the hospital campus due to de‑compensation, as well as active participation in the retrieval of patients and residents attempting to leave the facility without authorization. Additionally, Transportation Specialists are required to provide additional support such as being present on units or common areas observing patients when there are gaps in the transportation schedule.

Job Duties

• Facilitate the safe transportation and escorting of patients and residents to and from medical and other appointments, following all established protocols to prevent or monitor AWOL/escape incidents.
• Inspect vehicles and equipment required to accomplish safe patient/resident movement, completing necessary documentation as required.
• Complete patient/resident trip authorizations and document any issues using the ASH Incident Report system as necessary.
• Conduct safe and efficient active participation in the retrieval of patients on conditional release who must be returned to the hospital campus due to de‑compensation, as well as retrieval of patients and residents attempting to leave the facility without authorization.
• Provide additional support such as being present on units or common areas observing patients when there are gaps in the transportation schedule.
• Deliver equipment and supplies to designated locations as needed and transport laboratory specimens following established procedures.
• Perform other duties as assigned related to the position (typically 5%-10%).

Knowledge, Skills & Abilities

• Basic mental health principles, therapeutic interactions and boundaries, patient rights, infection prevention, and performance improvement processes.
• Basic computer operations and related hardware/software required for job requirements.
• Proper telephone and radio communication techniques.
• Motor vehicle laws, court etiquette, patient rights, emergency procedures.
• Performance Management (PM), Continuous Quality Improvement (CQI), Lean methodologies.
• Basic physical assessment, application and monitoring of staff performing security functions with the ability to assess individual performance using established procedures.
• Operation of required equipment and vehicles, including transport safety devices, regular and wheelchair vans, wheelchairs, radios, computer hardware, and other items that may be required by the job function.
• Written and verbal communication; patient de‑escalation techniques and general safety practices.
• Demonstrate flexibility in scheduling and adapt to frequent changes in assignment to meet the changing needs of a diverse population in a secure setting.
• Adapt to changes in patient condition/compliance while in a public venue and respond to such changes in a safe and appropriate manner.
• Maintain vehicle records as required and complete appropriate documentation and record keeping accurately and in a timely fashion.
• Respond appropriately to emergency situations and interact professionally with outside entities such as law enforcement and courts when required.
• Learn additional skills, software, or hardware to generate improvements in the performance of patient care and transport.
• Support a diverse multicultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.

Selective Preference

• At least one year of progressive responsibility in a transportation and/or safety setting, preferably in a mental health care facility or in hospital/institutional security, or law enforcement work experience.
• Any combination of training and experience that meets the knowledge, skills, and abilities (KSAs).

Pre-Employment Requirements

• Current, valid Arizona State driver's license.
• A State hospital employee must possess a valid level one fingerprint clearance card issued pursuant to A.RS. 41-1758.07 or must apply for a level one clearance fingerprint clearance card within seven working days after beginning employment.

Benefits

• Affordable medical and dental insurance plans
• Paid vacation and sick time
• 10 paid holidays per year
• Wellness program and plans
• Life insurance
• Short-/long‑term disability insurance
• Defined retirement plan
• Award winning Infant at Work program
• Credit union membership
• Transit subsidy
• ADHS Student Assistance Pilot Program

Retirement

To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27‑week wait period for contributions to begin.

Contact Us

Arizona State Government is an EOE/ADA Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542‑1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E‑Verify Employment Eligibility Verification.