Residential Program Lead — On‑Site Care & Crisis Support

State of Arizona; Phoenix (AZ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Comprehensive medical, dental, andLife

ASRS retirement plan

10 paid holidays and generous vacation

Paid parental leave up to 12 weeks

Tuition reimbursement, wellness plans,

Professional development

Job summary

Arizona Department of Health Services (ADHS) is hiring for a Residential Program Specialist II at the Arizona Community Protection & Treatment Center in Phoenix. The role focuses on direct care, safety, custody, and supervision of residents in a 24/7 controlled facility, with opportunities to lead staff and coordinate program activities.

You will work on-site, supervise residential units, and apply crisis intervention and behavior management techniques as needed, while supporting staff and

Qualifications

• Valid Driver’s License.
• Must obtain and maintain CPR and NVCI Certification.
• Possess a valid Level One Fingerprint Clearance Card.
• Attend required training at start of employment.

Responsibilities

• Work full-time, 40 hours a week on-site.
• Serve as a supervisor and lead staff for residential units.
• Provide guidance, consultation and program assignments in a timely manner.
• Escort and transport residents within the facility and into the community.
• Utilize NVCI techniques, implement crisis intervention and behavior management procedures when a resident is violent, suicidal, or has behavior difficulties.
• Participate in games, sports, and other recreational activities with the residents.
• Provide care of residents through guidance of personal hygiene and receives requests to make personal telephone calls and visits from family.

Skills

Leadership

Communication

Computer skills

Time management

Organizational skills

Coachability

Job description

Arizona Department of Health Services (ADHS) is hiring for a Residential Program Specialist II at the Arizona Community Protection & Treatment Center in Phoenix. The role focuses on direct care, safety, custody, and supervision of residents in a 24/7 controlled facility, with opportunities to lead staff and coordinate program activities.

You will work on-site, supervise residential units, and apply crisis intervention and behavior management techniques as needed, while supporting staff and