Residential Program Manager - Youth with Disabilities

The Guild for Human Services; Billerica (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

The Guild for Human Services is seeking a dedicated Maple House Manager to supervise staff, manage daily operations, and support residents with intellectual disabilities in a residential setting in Massachusetts. You will oversee staffing, finances, medical needs, and regulatory documentation, ensuring safety, quality of life, and community integration.

Responsibilities include staff hiring and scheduling, ISP/IEP implementation, medication administration per MAP, coordinating healthcare

Qualifications

• Bachelor’s degree in special education, psychology, human services or related field.
• Strong oral and written communication skills in English.
• At least 1 year of residential management experience and 2 years direct support with developmental disabilities.
• Excellent organization and time management skills.
• Reliable transportation to multiple residential locations in Massachusetts.
• Proficiency in Microsoft Office Suite.
• MAP certification or ability to pass MAP within first 90 days.
• Valid driver’s license.
• Must undergo background record checks.
• Physical and mental capacity to work in stressful situations and de-escalate individuals.

Responsibilities

• Schedule, supervise, and evaluate all staff within the assigned residence.
• Participate in hiring, interviewing and disciplinary action processes.
• Provide residents with an enriched quality of life and community participation.
• Ensure residential data collection systems, logs and records are up to date.
• Oversee upkeep of the home and day-to-day cleanliness; identify repairs.
• Oversee expenditures for household items, supplies, and personal needs.
• Administer and record residents’ medications in compliance with MAP.
• Coordinate ISP/IEP objectives and related residential services.
• Maintain communication with families, day programs, and external agencies.

Skills

Effective communication

Organizational skills

Driver's license

MAP certification

Education

Bachelor’s degree in special education, psychology, human services or related field

Tools

Microsoft Office Suite

Job description

The Guild for Human Services is seeking a dedicated Maple House Manager to supervise staff, manage daily operations, and support residents with intellectual disabilities in a residential setting in Massachusetts. You will oversee staffing, finances, medical needs, and regulatory documentation, ensuring safety, quality of life, and community integration.

Responsibilities include staff hiring and scheduling, ISP/IEP implementation, medication administration per MAP, coordinating healthcare