Residential Manager Adult Program

The Guild for Human Services; Melrose (MA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Excellent health benefits

Retirement plan after 2 years

Generous paid time off

Professional development opportunities

Job summary

The Guild for Human Services in Melrose is seeking a Residence Manager for Melrose House to supervise staff, manage daily operations, and ensure high-quality residential supports. You will collaborate with nursing, pharmacy, and day programs to deliver person-centered services and maintain compliance with DDS policies.

Bachelor’s degree in a related field and strong English communication are required, plus MAP certification or ability to obtain it.

Qualifications

• Bachelor’s degree in a relevant field.
• Strong oral and written communication in English.
• Residential management experience preferred.
• MAP certification or ability to pass MAP within 90 days.
• Reliable transportation across MA locations.

Responsibilities

• Directly schedule, monitor, supervise, and evaluate staff within residence.
• Participate in hiring, interviewing and disciplinary actions.
• Ensure enriched quality of life for residents in the home.
• Maintain up-to-date residential data collection and logs.
• Oversee day-to-day home upkeep and repairs.
• Monitor expenditures for household needs and activities.
• Coordinate medications and MAP compliance with nursing/pharmacy.
• Develop ISP components and ensure timely ISP objectives.
• Monitor resident progress and update data sheets as needed.
• Coordinate staff communication across shifts and with families.

Skills

Oral and written communication

Organizational skills

Administrative skills

Supervisory skills

Reliable transportation

Ability to de-escalate

Education

Bachelor’s degree in special education, psychology, human services or related field

Tools

Microsoft Office Suite

Job description

Melrose House

Brief Description

Melrose House

Mission

The mission of The Guild for Human Services is to educate, encourage and empower individuals with intellectual disabilities so they may achieve their full potential to lead high-quality lives and participate meaningfully in the community.

At The Guild you can join a workforce of creative, dedicated, and passionate employees working every day to enhance the lives of youth and adults with intellectual disabilities and other challenges.

Primary Job Responsibilities

• Directly schedule, monitor, supervise, and evaluate all staff within the assigned residence.
• Participate in the hiring, interviewing and disciplinary action processes.
• Provide the individuals who reside in the home an enriched quality of life in their community.
• Ensure that all residential data collection systems, logs and records are up to date.
• Ensure the upkeep of the home by overseeing day to day cleanliness and identifying repairs.
• Oversee the homes food, supply and community activity expenditures, clothing and personal needs expenditures and/or individuals’ personal household accounts.
• Oversee usage, ordering and purchasing of individual household and health related supplies.
• Complete all required reports and assessments using HCSIS (DDS)
• Ensure all incident reports, restraint reports and other documentation is completed related to all residential events and follow up on per Guild policy and the appropriate regulations.
• Administer and record individuals’ medications in compliance with MAP.
• Ensure all staff in the home administer and record individuals’ medications in compliance with MAP.
• Ensure the development of the residential portion of ISP and subsequent reports designed to best meet the needs of each individual and ensure that they are turned in on schedule.
• Ensure the implementation of all ISP objectives and related residential services for individuals who reside in the home.
• Monitor individual’s progress to ensure that goals are appropriate on at least a quarterly basis.
• Ensure that data sheets for ISP objectives are completed according to schedule and are updated as needed.
• Coordinate and take individuals to Doctors’ appointments in collaboration with nursing.
• Monitor all the individuals’ medications and coordinate with the pharmacy (or nursing in school aged programs) if orders are needed.
• Facilitate communication between the home and day program(s) Facilitate communication within the home among staff persons working different shifts.
• Communicate with parents/guardians, family members, stakeholder agency representatives (DDS) on at least a weekly basis regarding individuals, their progress and their needs including sharing staffing information about the home and a schedule of both house and individual activities.
• Be flexible; available to assist other residences.
• Perform other related duties as assigned.

Requirements

• Bachelor’s degree in special education, psychology, human services or related field required;
• A high degree of effective oral and written communications skills in English
• At least one year of residential management experience and two years direct support experience with developmental disabilities population required.
• Excellent organization and time management skills.
• Reliable transportation to multiple residential locations in Massachusetts
• Proficiency in Microsoft Office Suite
• Ability to demonstrate supervisor and administrative skills
• A valid driver's license
• Must undergo background record check requirements.
• MAP certification or ability to pass MAP within first 90 days.
• Physical and mental capacity to work in stressful situations and de-escalate individuals who have limited cognition and complex needs.

Summary

Why Should You Apply:

As a member of our team, you will be surrounded by an exceptional group of talented staff that is transforming the lives of the people we serve every day. Staff members at The Guild are passionate about their work and appreciate the opportunity to make a real difference in the lives of the individuals we serve.

The Guild Offers

• Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
• Employer contribution to retirement plan after 2 years of employment
• Generous paid time off
• Collaborative work environment that values new insight and personal contributions
• Opportunities for professional development and growth