Residential Program Manager- Medical

Community Bridges; Tilton (NH); On-site; USD 55,000 - 75,000; Full time

Job summary

An established non-profit agency is seeking a dedicated Residential Program Manager to oversee the operations of a medical residence for individuals with developmental disabilities. This role involves ensuring compliance with certification standards, providing individualized support, and fostering community integration. The ideal candidate will have a strong background in disability services, excellent communication skills, and the ability to lead a team effectively. With a competitive salary, a generous sign-on bonus, and comprehensive benefits including paid time off and insurance, this position offers a rewarding opportunity to make a difference in the lives of individuals in the community.

Benefits

Sign-On Bonus

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

403b with Company Match

Life Insurance

Employer-paid Short Term Disability

Mileage Reimbursement

Paid Training

Qualifications

• Experience with individuals with disabilities and supervisory experience required.
• Ability to communicate effectively in verbal and written formats.

Responsibilities

• Manage operations of a certified residence ensuring compliance with standards.
• Recruit, hire, and supervise staff for community residences.

Skills

Communication Skills

Advocacy Skills

Team Collaboration

Medication Administration

First Aid and CPR Training

Education

Bachelor's Degree

Associate's Degree + 3 years experience

Tools

Community Resources Access

Computer Competencies

Job description

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COMMUNITY BRIDGES IS GROWING AND WE WANT YOU TO JOIN OUR TEAM!

• $1,000 Sign-On Bonus***
  
  

Community Bridges is looking for a full-time Residential Program Manager- Medical in Northfield, NH!

We are a non-profit agency founded in 1982 with a mission to advance the integration, growth, and interdependence of people with developmental disabilities within their own communities. Building on the strengths of over 1,100 individuals in the greater Capital Area and their families, we work to identify barriers of access to find creative solutions to develop meaningful community engagement.

In the Medical residence, we are supporting individuals who experience developmental disability and/or have medical needs that require constant attention throughout the day and occasional behavioral challenges in their home and community. They each have regular daily routines and activities they enjoy in their community and they love to learn and see new things. The Residential Program Manager- Medical is responsible for all aspects of the operation of a certified residence and /or other service, ensuring that each person receiving services is provided support as needed to develop and maintain one's independent living skills while preserving one's dignity and self-respect - ensuring that DMHDS certification standards, as well as agency policies and procedures, are upheld throughout the delivery of services. The manager is also responsible for the management of service operations and staff supervision.

Qualifications

• Education: Bachelor's Degree preferred (Associate's Degree plus 3 additional years of experience).
• Experience: At least 1 years' experience working with people who have a disability and at least 2-years of supervisory experience of personnel and administrative duties required.
  
  

Reliable transportation, a valid driver's license, and proof of automobile insurance.

Compensation And Benefits

There is a $1000 sign-on bonus for this position - $500 will be paid at the time of hire and $500 will be paid after 6 months in the role.

• Please note, sign-on bonuses are for new hires only. Re-hires and transfers are not eligible at this time.
  
  

Paid Time Off: For a full-time employee working 40 hours a week, 22 days of Paid Time Off is received per year! PTO days will increase over the years based on longevity and there is no waiting period to start using your PTO!

Insurance: Medical, Dental, Vision, 403b with 1% company match, Excellent Paid Time Off, Life Insurance, Employer-paid Short Term Disability, and Employer paid Life Insurance.

Mileage Reimbursement: Employees are reimbursed for approved mileage driven on the clock.

Paid Training: As an employee, you are paid your usual rate of pay while attending training!

Specific Duties And Responsibilities

• Provide individualized type and level of support to include, but not be limited to, direct support, personal care and/or skill acquisition etc.
• Encourage and assist individuals in accessing and fostering community supports and resources such as social/cultural groups, stores, restaurants,
• Support, in a proactive manner, individuals in being a part of their community through such activities as relationship building, social interactions, exercising their roles and rights as citizens, etc.
• Provide all supports in a manner that takes into consideration the preferences of individuals and actively encourages choice-making by the individual.
• Assist individuals in establishing, maintaining, and presenting a positive image. This may involve such activities as assisting with bathing, showering, personal and dental hygiene, etc.
• Look for opportunities and seek creative ways to educate the community and to eliminate preconceived notions and stereotypes about persons with disabilities.
• Recruit, hire, and supervise staff assigned to community residences and services.
• Supervise and monitor assigned staffed residences and house managers. Support other staffed residents in day-to-day operation, support to include regular program visits and oversight, as appropriate. Ensure documentation and follow up accordingly.
• Develop, implement, and monitor program budgets as assigned.
• Develop, implement, and monitor service plan goals for each individual served.
• Analyze and compile relevant data and information for each individual served to ensure that each person's services and supports are an effective agency, as well as team building and other topics geared toward enhancing the lives of people, served and improving the skills of staff. Provide routine and regular supervision of employees and contracted providers, in accordance with agency policy/standard.
• Represent the agency in a professional manner at all times.
• Attend the service plan meeting, team meetings, agency and staff meetings, and other meetings and/or conferences as requested by the supervisor.
• Ensure compliance with applicable state regulations and agency policies and procedures (including employee timesheets, treatment plan data and reports, medication logs, attendance sheets, fire drills, and other pertinent documentation as requested).
• Provide responsive and clinically/medically based services and supports in accordance with individual needs, desires, and dreams. Such support will promote the dignity, and respect of all individuals.
• Coordinate the involvement of family members, outside professionals, and involved team members.
• Arrange for adequate direct service staffing to all services in accordance to ISP and individual needs. Provide coverage for direct service as needed.
• On call responsibilities in response to department needs on a rotating basis.
• Distribute medication in accordance with He-M 1201 as applicable.
• Other duties as assigned.
  
  

Required Skills

• Ability to communicate thoughts and ideas well in both verbal and written formats in either group or one-to-one setting.
• Ability to access community resources, activities, and social gatherings.
• Ability to advocate for, provide support to, and assist individuals to advocate for their rights.
• Ability to represent Community Choices services to the public and maintain a positive image to the community at large.
• Ability to work as a member of a team and carry out team decisions.
• Ability to collaborate with individual families, team members and community citizens on behalf of each individual.
• Ability to successfully complete and maintain Medication Administration, MOAB and First Aid and CPR training.
• Ability to assist individuals with bathroom needs and attend to personal hygiene needs.
• Ability to acquire knowledge of Community Choices mission, values, policy and procedures.
• Ability to acquire computer competencies.
• Ability to work a flexible work schedule with occasional nights and weekends
  
  

Work Environment And Physical Demands

• Work Environment: Work environment is occasionally hectic with occasional periods of high stress. Occasional to moderate short deadlines and coverage require flexibility in schedule.
• Physical Demands: Must be physically able to occasionally lift a minimum of 25 pounds and to provide transfers as necessary. Walking and standing required frequently with occasional stair climbing. Must be able to push wheelchairs and operate wheelchair lifts/Hoyer and barrier free lifts. Emergency behavioral intervention in accordance with behavioral intervention techniques and individual behavioral plans.
  
  

Travel

Will frequently travel (access to personal vehicle during all scheduled work hours) with any supported individual utilizing personal vehicle as well Community Choices' vehicles. Must possess and maintain a valid NH license and safe driver's record in accordance with Community Choices standards with adequate liability insurance.

Locations Community Bridges Supports:

Main Headquarters Location: Concord, NH

Allenstown, Andover, Boscawen, Bow, Bradford, Canterbury, Chichester, Concord, Danbury, Deering, Dunbarton, Epsom, Franklin, Henniker, Hill, Hillsborough, Hopkinton, Loudon, Newbury, New London, Northfield, Pembroke, Pittsfield, Salisbury, Sutton, Warner, Weare, Webster, Wilmot, Windsor.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Health and Human Services

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