Residential Program Manager: Lead Teams & Drive Impact

Merakey; Delaware; On-site; USD 64,000 - 65,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Retirement plan with pre-tax and Roth

DailyPay

Goga well-being platform

Back-up care benefits

Employee assistance program (EAP)

Tuition reimbursement

Employee discounts

Pryor Online Learning

Job summary

Merakey in New Castle, DE is seeking a Program Manager, Residential to oversee day-to-day operations of designated programs, supervise staff, and ensure high-quality services for participants. The role may manage a caseload and reports to Program Director or Director.

Earn $63,500–$65,324 annually, based on experience. Ideal candidates have a relevant degree, IDD experience, supervisory background, and NASDP certification within a year.

Qualifications

• Bachelor's degree preferred.
• HS Diploma or GED required.
• 2 years IDD experience.
• 2+ years supervisory/managerial experience.
• NASDP certification within 1 year of hire if applicable.

Responsibilities

• Supervise program staff, provide direction and support.
• Conduct regular staff meetings to discuss goals, updates, and challenges.
• Provide training and professional development opportunities for staff members.
• Delegate tasks and responsibilities to team members, ensuring workload balance.
• Address staffing issues, conflicts, and concerns in a timely and effective manner.
• Foster a positive and inclusive work environment that promotes teamwork and collaboration.
• Oversee participant intake and assessment processes to understand individual needs.
• Develop and implement individualized service plans for program participants.
• Monitor participant progress towards goals and adjust service plans as needed.
• Provide crisis intervention and support to participants experiencing emergencies or crises.
• Ensure participant safety and well-being through regular check-ins and follow-ups.
• Coordinate program logistics, including scheduling, space management, and transportation.
• Collaborate with community partners to enhance program impact.
• Represent the program and organization in meetings and community forums.
• Perform other duties as assigned.

Skills

IDD experience

Supervisory/managerial experience

NASDP certification

Education

Bachelor's degree preferred

HS Diploma or GED required

Job description

Merakey in New Castle, DE is seeking a Program Manager, Residential to oversee day-to-day operations of designated programs, supervise staff, and ensure high-quality services for participants. The role may manage a caseload and reports to Program Director or Director.

Earn $63,500–$65,324 annually, based on experience. Ideal candidates have a relevant degree, IDD experience, supervisory background, and NASDP certification within a year.