Impactful Program Manager, Human Services

Merakey; Berwyn (PA); On-site; USD 56,000 - 73,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Retirement plan

DailyPay

Pryor Online Learning

Care.com backup care

EAP

Tuition reimbursement

Employee discounts

Job summary

Merakey is seeking a Program Manager to lead daily operations, supervise staff, and ensure delivery of high-quality services within a residential human services setting. You may oversee a caseload and report to the Program Director, ensuring compliance and excellent participant outcomes.

Earn: $64,000 annually + Benefits. Work hours are Monday–Friday, 8:00 AM–4:00 PM, with on-call duties. Merakey emphasizes equal opportunity employment and a diverse, inclusive environment.

Qualifications

• Knowledge of human services principles, best practices, and evidence-based interventions relevant to the program focus area.
• Knowledge of community resources, services, and support networks available to program participants.
• Strong problem-solving skills; ability to identify challenges, develop solutions, and make informed decisions in a fast-paced environment.
• Excellent organizational skills; manage multiple priorities, deadlines, and coordinate activities, resources, and logistics.

Responsibilities

• Supervise program staff, providing direction and support.
• Conduct regular staff meetings to discuss goals, updates, and challenges.
• Provide training and professional development opportunities for staff members.
• Delegate tasks and responsibilities to team members, ensuring workload balance.
• Address staffing issues, conflicts, and concerns promptly and effectively.
• Foster a positive, inclusive work environment that promotes teamwork and collaboration.
• Oversee participant intake and assessment processes to understand individual needs.
• Develop and implement individualized service plans for participants.
• Monitor progress and adjust service plans as needed.
• Provide crisis intervention and support to participants in emergencies.

Skills

Bachelor's Degree

Associate’s degree

High School Diploma

Residential experience

Supervisory experience

NASDP Certification

Education

Bachelor’s Degree preferred

Associate’s degree

High School Diploma

Job description

Merakey is seeking a Program Manager to lead daily operations, supervise staff, and ensure delivery of high-quality services within a residential human services setting. You may oversee a caseload and report to the Program Director, ensuring compliance and excellent participant outcomes.

Earn: $64,000 annually + Benefits. Work hours are Monday–Friday, 8:00 AM–4:00 PM, with on-call duties. Merakey emphasizes equal opportunity employment and a diverse, inclusive environment.