Residential Program Manager, IDD Support Services

ADP, Inc.; Wilmington (MA); On-site; USD 65,000 - 67,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Vision Insurance

Flexible Spending Account (FSA)

401K matching

Generous PTO

Tuition Reimbursement

Job summary

Walnut Street Center, a not-for-profit human service agency, is seeking a full-time Residential Program Manager to supervise a home for adults with intellectual disabilities in the Waltham/Wilmington area. The role includes staffing, ISPs, medical scheduling, and program oversight.

You will work with families and guardians, implement behavioral plans, and ensure safe, compliant operations. Responsibilities include supervising daily living activities, medication administration, and emergency

Qualifications

• Experience managing a group home.
• Experience working with Individuals with ID/DD.
• High school diploma or equivalent.
• Must be able to pass background checks (OIG, CORI, SORI) and driving record.
• Valid Driver's License required.
• MAP certification is required.
• Excellent verbal and written communication skills.

Responsibilities

• Handle all aspects of staffing; scheduling, on-call, training, supervision and relationship management.
• Provide case management; develop and implement ISPs, schedule medical appointments, and conduct program/clinical reviews.
• Complete or delegate administrative tasks including payroll, updating manuals, and petty cash reconciliation.
• Conduct and supervise activities of daily living training (social skills, routines, and financial management).
• Serve as liaison between Agency and individuals’ family, friends, and guardians.
• Implement behavioral interventions and emergency procedures ensuring safety.
• Administer and oversee medication administration and documentation.
• Maintain a safe work environment and report injuries to HR.
• Perform other duties as assigned by management.

Skills

Group home management

ID/DD experience

Verbal and written communication

Driver's license

Education

High school diploma or equivalent

MAP certification

Job description

Walnut Street Center, a not-for-profit human service agency, is seeking a full-time Residential Program Manager to supervise a home for adults with intellectual disabilities in the Waltham/Wilmington area. The role includes staffing, ISPs, medical scheduling, and program oversight.

You will work with families and guardians, implement behavioral plans, and ensure safe, compliant operations. Responsibilities include supervising daily living activities, medication administration, and emergency