Residential Program Manager - IDD Services

CHD Brand; Tanglewood (TN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Life insurance

Paid time off

Holidays

Job summary

Center for Human Development (CHD) Meadows Homes in West Springfield, MA is seeking a dynamic Program Manager to provide leadership, supervision, and oversight of 4-5 residential homes for adults with intellectual and developmental disabilities.

You will supervise House Supervisors and more than 50 direct care staff, participate in on-call rotations, ensure regulatory compliance, budget oversight, ISP development, and collaborate with DDS and internal teams to deliver high-quality services.

Qualifications

• Bachelor's degree preferred.
• 3–5 years of supervisory experience.
• Experience supporting individuals with intellectual and developmental disabilities.
• Strong written and verbal communication skills.
• Strong organizational and leadership skills.
• Demonstrated computer proficiency.
• Valid driver's license and reliable transportation.

Responsibilities

• Supervise House Supervisors across 4-5 residential homes.
• Provide leadership and oversight to 50+ direct care staff.
• Ensure compliance with DDS, CARF, CHD, and other regulatory requirements.
• Oversee operational budgets and fiscal responsibilities.
• Support ISP development, implementation, and monitoring.
• Ensure quality health, safety, and clinical supports.
• Coordinate staffing, training, and personnel management.
• Participate in an on-call management rotation and provide after-hours leadership support as needed.
• Partner with Nursing, Clinical, HR, Recruitment, Compliance, and Quality departments to support program success.
• Serve as an active member of the Meadows leadership team.

Skills

Communication

Leadership

Organizational skills

Computer skills

Driver's license

Supervisory experience

Education

Bachelor's degree

Job description

Center for Human Development (CHD) Meadows Homes in West Springfield, MA is seeking a dynamic Program Manager to provide leadership, supervision, and oversight of 4-5 residential homes for adults with intellectual and developmental disabilities.

You will supervise House Supervisors and more than 50 direct care staff, participate in on-call rotations, ensure regulatory compliance, budget oversight, ISP development, and collaborate with DDS and internal teams to deliver high-quality services.