Residential Program Manager – Disability Services

Community Options, Inc.; Drums (PA); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Insurance Benefits

Paid Holidays

Generous PTO

Incentive Programs

403b Retirement Plan

Career growth

Tuition reduction

Job summary

Community Options, Inc. seeks a Residential Program Manager in Drums, PA to lead a team delivering person-centered care for individuals with intellectual and developmental disabilities.

The role focuses on day-to-day operations, scheduling, training, and family communication to meet ISP/PCP plans. The position requires at least two years of disability support experience, a valid driver’s license, and background checks.

Qualifications

• Bachelor's degree preferred; High school diploma or equivalent required.
• Two years’ full-time work experience in supporting people with disabilities.
• Valid driver’s license with a satisfactory driving record.
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities.
• Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing.

Responsibilities

• Manage staff schedules and ensure shifts are adequately staffed
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with the families and guardians of individuals we support as needed
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
• Additional tasks and responsibilities may be assigned
• Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation

Skills

Staff management

Communication

Training

Leadership

Scheduling

Customer service

Education

Bachelor's degree preferred

High school diploma or equivalent

Job description

Community Options, Inc. seeks a Residential Program Manager in Drums, PA to lead a team delivering person-centered care for individuals with intellectual and developmental disabilities.

The role focuses on day-to-day operations, scheduling, training, and family communication to meet ISP/PCP plans. The position requires at least two years of disability support experience, a valid driver’s license, and background checks.