Residential Program Coordinator - Lead Care & On-Call Support

DSI Services; Columbus (IN); Hybrid; USD 41,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA/FSA

403(b) Retirement Plan with employer‑m

Mileage reimbursement

Cellphone stipend

PSLF eligibility

Wellness program

Job summary

Developmental Services, Inc. (DSI) is seeking a Residential Program Coordinator to ensure individuals receive the right care, services, and support. You will work with Team Managers, staff, families, and providers to keep programs running smoothly and may be on-call outside regular hours.

Your role includes coordinating care plans, supervising teams, and maintaining compliant communication with families and partners to uphold person-centered services.

Qualifications

• Experience working with individuals with IDD/DD and coordinated care.
• Ability to supervise teams and manage multiple services and schedules.
• Calm, organized, and dependable, especially after hours.

Responsibilities

• Coordinate and monitor services, care plans, and documentation for individuals in our care.
• Supervise and support Team Managers to ensure quality, person-centered services.
• Communicate with families, providers, and staff to keep care consistent and compliant.
• Serve in the on-call rotation, responding to questions, incidents, or urgent needs.

Skills

IDD/DD experience

Supervisory skills

Calm, organized demeanor

Strong communication

Time management

Education

Bachelor’s degree in human services

Job description

Developmental Services, Inc. (DSI) is seeking a Residential Program Coordinator to ensure individuals receive the right care, services, and support. You will work with Team Managers, staff, families, and providers to keep programs running smoothly and may be on-call outside regular hours.

Your role includes coordinating care plans, supervising teams, and maintaining compliant communication with families and partners to uphold person-centered services.