Residential Operations Manager

ADP, Inc.; Grand Rapids (MI); On-site; USD 42,000 - 68,000; Full time

Job summary

Valley Pines Senior Living in Grand Rapids, MI is seeking a House Manager to oversee daily household operations, supervise staff, coordinate maintenance, and ensure safety, cleanliness, and guest comfort in a private residence or hospitality setting.

The role emphasizes budgeting, vendor relations, event planning, and discretion, with a focus on delivering an exceptional living or guest experience through organized leadership and strict adherence to health and safety standards.

Qualifications

• Proven experience in household or property management.
• Strong organizational and leadership skills.
• Excellent communication and interpersonal skills.
• Basic financial acumen to manage budgets.
• Valid driver’s license and reliable transportation.

Responsibilities

• Supervise and coordinate the activities of household staff, including hiring, training, scheduling, and performance management.
• Oversee maintenance, repairs, and cleaning services to ensure the property is well-maintained and meets safety standards.
• Manage household budgets, track expenses, and maintain inventory of supplies and equipment.
• Serve as the primary liaison between the household and external vendors, contractors, and service providers.
• Plan and coordinate events or special occasions hosted at the residence, ensuring all logistics are handled efficiently.
• Maintain confidentiality and exercise discretion in all aspects of household management.
• Develop and implement household policies and procedures to optimize operations and service quality.
• Ensure compliance with health, safety, and regulatory requirements relevant to the property and staff.

Skills

Household management

Staff leadership

Budget management

Vendor liaison

Event planning

Education

Property/Household management certification

Job description

Valley Pines Senior Living in Grand Rapids, MI is seeking a House Manager to oversee daily household operations, supervise staff, coordinate maintenance, and ensure safety, cleanliness, and guest comfort in a private residence or hospitality setting.

The role emphasizes budgeting, vendor relations, event planning, and discretion, with a focus on delivering an exceptional living or guest experience through organized leadership and strict adherence to health and safety standards.