Residential Operations & Compliance Lead

The Well NE; Norfolk (NE); On-site; USD 50,000 - 70,000; Full time

Job summary

The Well NE is seeking a Residential Operations Manager to support residential programs by coordinating audits, documentation, and compliance tasks. This role emphasizes tracking requirements, following up with team members, and promoting accountability across residential services.

Working with program leadership and the Operations team, the role coordinates auditing, health and safety, data tracking, and system processes, ensuring readiness for audits and accreditation through consistent

Qualifications

• 2–4 years of operations or administrative coordination experience.
• Experience in residential or 24/7 care environments preferred.
• Strong organizational, communication, and follow-through skills.

Responsibilities

• Auditing and documentation oversight across residential programs.
• Coordinate health, safety, audits, and data tracking.
• Maintain organized records and support CARF readiness.
• Support confidentiality and HIPAA compliance in daily operations.
• Travel to other facilities to support audits, drills, and surveys.

Skills

Organizational skills

Multi-tasking

Communication

Attention to detail

EHR systems

Microsoft Office

Tools

Alleva EHR

Microsoft Office

Job description

The Well NE is seeking a Residential Operations Manager to support residential programs by coordinating audits, documentation, and compliance tasks. This role emphasizes tracking requirements, following up with team members, and promoting accountability across residential services.

Working with program leadership and the Operations team, the role coordinates auditing, health and safety, data tracking, and system processes, ensuring readiness for audits and accreditation through consistent