Residential Mitigation Project Lead

ServiceMaster Clean of Fraser Valley; Salem (OR); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company car

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

ServiceMaster is seeking a Mitigation Project Manager to lead residential mitigation efforts from assessment to completion. You will work with homeowners, contractors, and insurance adjusters to deliver projects on time and within budget.

Ideal candidates have 2-10+ years in project management, a Bachelor's degree, and are proficient with Xactimate, CRM software, and MS Office. Oregon driver’s license and background check required. Base salary ranges 50k-60k with performance bonuses.

Qualifications

• Bachelor's degree or equivalent project management experience.
• 2-10+ years of experience in project management or supervisory roles.
• Ability to pass background and pre-employment drug screening.
• A valid Oregon Driver's License with a clean driving record.

Responsibilities

• Overseeing residential mitigation projects from beginning to completion, including communication with in-house and outside parties involved in production aspects.
• Proactively seeking and pursuing leads for potential mitigation projects to generate new business.
• Creating a full schedule of services for our clients.
• Conducting job site visits and writing estimates as necessary.
• Using specified estimating software, such as Xactimate, to create job estimates.
• Utilizing all software programs necessary for job estimating and job management.
• Scheduling and communicating with a mix of in-house technicians and subcontractors.
• Maintaining constant and professional communication with customers.
• Providing excellent customer service and building relationships with insurance adjusters.
• Managing documentation with third-party administrators, insurance adjusters, and policyholders.
• Ensuring project profitability by managing costs and budgets effectively.
• Following established policies and standard operating procedures to ensure successful job completion.
• Obtaining signed Work Authorization forms and other necessary documentation to begin jobs.
• Collaborating with other production managers, job coordinators, and production teams to ensure high-quality service.
• Helping to identify, hire, and develop technicians.
• Completing billing-related duties as scheduled or assigned.
• Ensuring compliance with service level agreements and documentation requirements, facilitating feedback, and collecting required documents, photos, and CRM notes.
• Staying up to date with and meeting all service level agreements with ServiceMaster, third-party administrators, and insurance carriers.
• Properly logging information in company job file software and other documentation services as necessary for jobs.
• Utilizing personal protective equipment and self-care to protect against biohazardous contaminant exposure.
• Participating in training seminars and completing and maintaining required certifications.
• Performing all other duties as assigned.

Skills

Project management

Leadership

Communication

Problem-solving

Computers

Education

Bachelor's degree

Tools

Xactimate

CRM software

MS Office

Job description

ServiceMaster is seeking a Mitigation Project Manager to lead residential mitigation efforts from assessment to completion. You will work with homeowners, contractors, and insurance adjusters to deliver projects on time and within budget.

Ideal candidates have 2-10+ years in project management, a Bachelor's degree, and are proficient with Xactimate, CRM software, and MS Office. Oregon driver’s license and background check required. Base salary ranges 50k-60k with performance bonuses.