Residential Mentor - Shift 2

Houston Area Womens Center; Houston (TX); On-site; USD 60,614,000 - 71,635,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Time Away From Work Program

401(k) with 125% match

Job summary

Houston Area Women's Center is seeking a Residential Mentor to oversee safety, welfare, and day-to-day needs of women and children in the domestic violence shelter. You will provide peer counseling, education, and mentoring to help clients acclimate to communal living.

This full-time, on-site role requires a degree (associate or bachelor) and experience in social services, plus proficiency in Microsoft Office and a valid Texas driver's license.

Qualifications

• Associates or Bachelor's degree in relevant fields with experience in social services.
• Experience in case management or shelter settings is preferred.
• Proficiency with Microsoft Office (Outlook, Excel, Word, Teams).
• Valid Texas Driver's License with clean driving record is required.

Responsibilities

• Provide mentoring, crisis intervention and safety planning for residents.
• Facilitate mediation and conflict resolution among residents.
• Monitor residents’ personal responsibilities in communal living.
• Conduct orientations, intakes and group meetings; assist with exits.
• Ensure compliance with policies and grant requirements; document services.
• Coordinate with agency departments to resolve client needs.
• Maintain resident files and timely data entry in databases.
• Keep living areas safe and report incidents; report abuse to authorities.

Education

Associates Degree in Psychology, Social Work, Sociology, Public Health, or Criminal Justice

Bachelor's Degree in Psychology, Social Work, Sociology, Public Health, or Criminal Justice

Experience within social services

Proficient knowledge with Microsoft Office

Valid Texas Driver's License

Crisis intervention and conflict resolution

Attention to detail

Professional objectivity

Follow instructions and adhere to policies

Prioritize tasks

Strong communication skills

Team player

Tools

Microsoft Office

Job description

Job Details

Job Location: HOUSTON, TX 77054
Position Type: Full Time
Education Level: 4 Year Degree
Travel Percentage: Up to 25%
Job Shift: Graveyard
Job Category: Nonprofit - Social Services

As the Residential Mentor, you will oversee the safety, general welfare, and day-to-day needs of the women and children staying in the domestic violence shelter. You will help clients acclimate to a communal living environment by providing peer counseling/support, education, and mentoring.

Your Schedule:

• Sunday-Thursday 3:00 p.m.-12:00 a.m.
• Full-time
• Work Model: 100% onsite

Local Travel: 25%

Our Total Rewards Package:

• Hourly Compensation: $21.63
• Pay Schedule: Semi-monthly
• Medical, Dental, Vision, Life, and Disability Insurance
• Time Away From Work Program, including:
  • Vacation Leave based on relevant professional experience (15-30 days annually for full-time employees; prorated for eligible part-time employees)
  • Sick Leave (112 hours annually for full-time employees; prorated for eligible part-time employees)
  • Eleven (11) Observed Agency Holidays. Holiday pay is provided to eligible employees who are regularly scheduled to work on the observed holiday. If the observed holiday falls on an employee’s regularly scheduled day off, the employee is not eligible for holiday pay.
• 401(k) Retirement Plan with a 125% employer match on employee contributions up to 4% of annual earnings for eligible full-time employees after one year of service

Qualifications

The Requirements We are Seeking:

• Associates Degree in Psychology, Social Work, Sociology, Public Health, or Criminal Justice and 3 years of experience within social services, case management or similar field.
• OR
• Bachelor's Degree in Psychology, Social Work, Sociology, Public Health, or Criminal Justice and 1 year of experience within social services, case management or similar field.
• Experience within social services, case management, or similar field.
• Proficient knowledge with Microsoft Office (Outlook, Excel, Word, Teams)
• Valid Texas Driver's License with a good driving record; ability to travel to off-site locations utilizing personal transportation

What you Deliver in this role:

• You work directly and interact with clients and their families in a domestic violence shelter by providing mentoring, crisis intervention, safety planning, and supportive services on a frequent basis.
• You facilitate provide mediation between residents when needed by modeling and teaching non-violent conflict resolution skills.
• You assign and monitor residents’ personal responsibilities in the communal living environment.
• You conduct individual orientations, intakes, group house meetings, exit processes etc.
• You enforce residential policies to ensure compliance with grantors and funding sources.
• You attend Case Meetings for feedback and information and to develop working plans to address client issues. Communicate with other departments of the agency to resolve client needs.
• You create resident files and record client services by existing deadlines via database.
• You maintain safety and cleanliness of communal living areas at all times and report unsafe activities, complete incident reports for accidents, hazardous practices.
• You report abuse/neglect to either Child and/or Adult Protective Services.
• Other duties may be assigned.

What Skills and Assets you bring, and more:

• You have excellent attention to details.
• You demonstration of professional objectivity and appreciation for confidential information.
• You have the ability to follow instructions and to adhere to policies and procedures.
• You have the ability to prioritize tasks to meet individual and team deadlines.
• You have skills in crisis intervention and conflict resolution with children and families.
• You have a growth mindset and is a good team player.
• You have strong communication skills, both verbally and in writing.

When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.