Residential Mentor - Shift 2

Houston-Area-Women; Houston (TX); On-site; USD 2,413,000 - 3,436,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan with employer 1

Job summary

Houston Area Women's Center seeks a Residential Mentor to support women and children in our domestic violence shelter. You will provide mentoring, crisis intervention, safety planning and supportive services in a communal living setting.

This full-time, on-site role requires relevant education and experience, a valid Texas driver’s license for occasional off-site travel, and a competitive hourly wage of $21.63 with a comprehensive benefits package.

Qualifications

• Associates Degree with 3 years in social services or similar field.
• Bachelor’s Degree with 1 year in social services or similar field.
• Experience in case management or shelter settings preferred.

Responsibilities

• Provide mentoring, crisis intervention and safety planning for residents.
• Model non-violent conflict resolution and mediate disputes.
• Manage resident responsibilities and conduct orientations, intakes and meetings.
• Maintain resident files and ensure timely documentation in databases.
• Report abuse/neglect to Child and/or Adult Protective Services as required.

Skills

Attention to detail

Crisis intervention

Conflict resolution

Communication skills

Team player

Growth mindset

Confidential information

Policy adherence

Education

Associate degree in Psychology, Social Work, Sociology, Public Health, or Criminal Justice

Bachelor's degree in Psychology, Social Work, Sociology, Public Health, or Criminal Justice

Tools

Microsoft Office

Job description

As the Residential Mentor, you will oversee the safety, general welfare, and day-to-day needs of the women and children staying in the domestic violence shelter. You will help clients acclimate to a communal living environment by providing peer counseling/support, education, and mentoring.Your Schedule:Sunday-Thursday 3:00 p.m.-12:00 a.m.Full-timeWork Model: 100% onsiteLocal Travel: 25%Our Total Rewards Package:At the Houston Area Women's Center, we are committed to supporting our employees with a comprehensive Total Rewards Package that promotes health, financial well-being, and work-life balance.Hourly Compensation:$21.63Pay Schedule: Semi-monthlyMedical, Dental, Vision, Life, and Disability InsuranceTime Away From Work Program, including:Vacation Leave based on relevant professional experience (15–30 days annually for full-time employees; prorated for eligible part-time employees)Sick Leave (112 hours annually for full-time employees; prorated for eligible part-time employees)Eleven (11) Paid Agency Holidays for eligible employees who are regularly scheduled to work on the observed holiday401(k) Retirement Plan with a 125% employer match on employee contributions up to 4% of annual earnings for eligible full-time employees after one year of service**Vacation and sick leave eligibility, accruals, usage, rollover limits, holiday eligibility, and all benefit programs are administered in accordance with HAWC policies and applicable plan documents.Imagine a place where your talent can make a meaningful difference in people’s lives. Working at Houston Area Women’s center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor’s life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.The Requirements We are Seeking:Associates Degree in Psychology, Social Work, Sociology, Public Health, or Criminal Justice and 3 years of experience within social services, case management or similar field.ORBachelor's Degree in Psychology, Social Work, Sociology, Public Health, or Criminal Justice and 1 year of experience within social services, case management or similar field.Experience within social services, case management, or similar field.Proficient knowledge with Microsoft Office (Outlook, Excel, Word, Teams)Valid Texas Driver's License with a good driving record; ability to travel to off-site locations utilizing personal transportationWhat you Deliver in this role:You work directly and interact with clients and their families in a domestic violence shelter by providing mentoring, crisis intervention, safety planning, and supportive services on a frequent basis.You facilitate provide mediation between residents when needed by modeling and teaching non-violent conflict resolution skills.You assign and monitor residents’ personal responsibilities in the communal living environment.You conduct individual orientations, intakes, group house meetings, exit processes etc.You enforce residential policies to ensure compliance with grantors and funding sources.You attend Case Meetings for feedback and information and to develop working plans to address client issues. Communicate with other departments of the agency to resolve client needs.You create resident files and record client services by existing deadlines via database.You maintain safety and cleanliness of communal living areas at all times and report unsafe activities, complete incident reports for accidents, hazardous practices.You report abuse/neglect to either Child and/or Adult Protective Services.Other duties may be assigned.What Skills and Assets you bring, and more:You have excellent attention to details.You demonstration of professional objectivity and appreciation for confidential information.You have the ability to follow instructions and to adhere to policies and procedures.You have the ability to prioritize tasks to meet individual and team deadlines.You have skills in crisis intervention and conflict resolution with children and families.You have a growth mindset and is a good team player.You have strong communication skills, both verbally and in writing.When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.