Bilingual Residential Mentor- Shift 1

Houston Area Womens Center; Houston (TX); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life and Disability Insurance

401(k) with employer match

Job summary

Houston Area Women's Center is hiring a Bilingual Residential Mentor to oversee safety and welfare in our domestic violence shelter. You will provide peer counseling, education, and mentoring to women and children in residence.

The role requires an Associate or Bachelor degree, fluent English/Spanish, and strong crisis intervention skills. Expect a full-time, onsite schedule with 6:30 a.m.–3:30 p.m. shifts and 25% local travel.

Qualifications

• Associates degree or bachelor’s degree with relevant social services experience.
• Fluency in English and Spanish required.
• Proficient in Microsoft Office applications.

Responsibilities

• Oversee safety and day-to-day needs of women and children in shelter.
• Provide peer counseling, support, education, and mentoring.
• Conduct orientations, intakes, and group meetings while following policies.
• Maintain resident files and report incidents, ensuring safety.

Skills

Bilingual English/Spanish

Attention to detail

Crisis intervention

Conflict resolution

Strong communication

Team player

Education

Associate Degree (Psychology/Social Work/Public Health/Criminal Justice)

Bachelor's Degree (Psychology/Social Work/Public Health/Criminal Justice)

Tools

Microsoft Office

Job description

Job Details: Job Location: Flagship Campus - HOUSTON, TX, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: Undisclosed, Travel Percentage: Negligible, Job Shift: Day, Job Category: Nonprofit - Social Services, As the Bilingual Residential Mentor, you will oversee the safety, general welfare, and day-to-day needs of the women and children staying in the domestic violence shelter. You will help clients acclimate to a communal living environment by providing peer counseling/support, education, and mentoring.

Your Schedule:

• Tuesday - Saturday 6:30 a.m.-3:30 p.m.
• Full-time
• Work Model: 100% onsite

Local Travel: 25%

Our Total Rewards Package:

At the Houston Area Women's Center, we are committed to supporting our employees with a comprehensive Total Rewards Package that promotes health, financial well-being, and work-life balance.

• Hourly Compensation: $21.63
• Pay Schedule: Semi-monthly
• Medical, Dental, Vision, Life, and Disability Insurance
• Time Away From Work Program, including:
  • Vacation Leave based on relevant professional experience (15-30 days annually for full-time employees; prorated for eligible part-time employees)
  • Sick Leave (112 hours annually for full-time employees; prorated for eligible part-time employees)
  • Eleven (11) Observed Agency Holidays. Holiday pay is provided to eligible employees who are regularly scheduled to work on the observed holiday. If the observed holiday falls on an employee’s regularly scheduled day off, the employee is not eligible for holiday pay.
• 401(k) Retirement Planwith a 125% employer match on employee contributions up to 4% of annual earnings for eligible full-time employees after one year of service

Vacation and sick leave eligibility, accruals, usage, rollover limits, holiday eligibility, and all benefit programs are administered in accordance with HAWC policies and applicable plan documents.

Qualifications: The Requirements We are Seeking:

• Associates Degree in Psychology, Social Work, Sociology, Public Health, or Criminal Justice and 3 years of experience within social services, case management or similar field.
• OR
• Bachelor's Degree in Psychology, Social Work, Sociology, or Criminal Justice and 1 year of experience within social services, case management or similar field.
• Proficient knowledge with Microsoft Office (Outlook, Excel, Word, Teams)
• Abilityto read, speak and write both English and Spanish fluently.
• Valid Texas Driver's License with reliable transportation.

What you Deliver in this role:

• You will work directly and interact with clients and their families in a domestic violence shelter by providing mentoring, crisis intervention, safety planning, and supportive services on a frequent basis.
• You will facilitate provide mediation between residents when needed by modeling and teaching non-violent conflict resolution skills.
• You will assign and monitor residents’ personal responsibilities in the communal living environment.
• You will conduct individual orientations, intakes, group house meetings, exit processes etc.
• You will enforce residential policies to ensure compliance with grantors and funding sources.
• You will attend Case Meetings for feedback and information and to develop working plans to address client issues. Communicate with other departments of the agency to resolve client needs.
• You will create resident files and record client services by existing deadlines via database.
• You will maintain safety and cleanliness of communal living areas at all times and report unsafe activities, complete incident reports for accidents, hazardous practices.
• You will report abuse/neglect to either Child and/or Adult Protective Services.
• Other duties may be assigned.

What Skills and Assets you bring, and more:

• You have excellent attention to details.
• You demonstration of professional objectivity and appreciation for confidential information.
• You have the ability to follow instructions and to adhere to policies and procedures.
• You have the ability to prioritize tasks to meet individual and team deadlines.
• You have skills in crisis intervention and conflict resolution with children and families.
• You have a growth mindset and is a good team player.
• You have strong communication skills, both verbally and in writing.

When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.