Residential Maintenance & Service Manager

Southern Land Company; Las Vegas (NV); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k with match

Paid time off

Job summary

Southern Land Company is seeking a full-time Service Manager to join our Las Vegas team. The role focuses on maintaining exceptional resident service, managing maintenance operations, and leading a service team in a fast-paced environment.

Candidate will oversee budget compliance, safety standards, and vendor coordination for Bria & Capella projects, including Bria and Capella high-rise and mid-rise components in Las Vegas.

Qualifications

• Minimum 5+ years of maintenance leadership in multifamily or commercial properties.
• Experience managing service teams and capital expenditures.
• Ability to plan, budget, and enforce safety standards (OSHA).
• Strong vendor management and preventive maintenance focus.

Responsibilities

• Maintain resident request system and accurate work order records.
• Operate the community within approved budgets and financial controls.
• Lead hiring and evaluate service staff; manage on-call coverage.
• Prepare annual operating and capital budgets; monitor expenditures.
• Schedule make-readies and supervise vendor coordination for vacancies.
• Ensure safety compliance with OSHA rules and conduct regular inspections.

Skills

HVAC knowledge

Plumbing knowledge

EMS/BAS knowledge

Budgeting and cost control

Leadership and team management

Customer service orientation

Microsoft Office proficiency

OSHA safety compliance

Strong communication skills

Education

High School diploma or equivalent

EPA certification for A/C units (and pool ops)

Tools

Yardi experience

Job description

Southern Land Company is seeking a full-time Service Manager to join our Las Vegas team. The role focuses on maintaining exceptional resident service, managing maintenance operations, and leading a service team in a fast-paced environment.

Candidate will oversee budget compliance, safety standards, and vendor coordination for Bria & Capella projects, including Bria and Capella high-rise and mid-rise components in Las Vegas.