Residential Maintenance Manager – HVAC Lead & Team Coach

The Donaldson Group; Rockville (MD); On-site; USD 41,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly rate

20% housing discount

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Pet Discount Plans

Access Perks Discount Program

Job summary

Donaldson Group in Rockville, MD is seeking a Service Manager to lead the maintenance team at Rock Creek Woods. The role requires HVAC certification and 3+ years in residential apartment maintenance. You will supervise technicians, manage service requests, and ensure high-quality turnovers while adhering to safety standards.

Excellent leadership and organizational skills are essential, along with proficiency in property management systems (Yardi preferred) and reliable transportation.

Qualifications

• 3+ years of apartment maintenance experience, with supervisory or lead tech role.
• HVAC, plumbing, electrical, appliance repair, and carpentry proficiency.
• Strong communication and problem-solving skills.
• Must have basic tools and reliable transportation.

Responsibilities

• Supervise, train, and lead a team of service technicians.
• Schedule and manage all maintenance operations, including service requests and work orders.
• Oversee contractors and vendors; manage inventory and supply ordering.
• Ensure high-quality apartment turnovers and unit readiness.
• Perform and oversee repairs in HVAC, plumbing, electrical, appliances, carpentry, and general maintenance.
• Conduct routine inspections of apartments, buildings, and systems.
• Ensure safety standards, OSHA compliance, and building codes.
• Maintain maintenance logs using property management systems (Yardi preferred).
• Participate in on-call emergency rotation as needed.

Skills

Leadership

Scheduling

HVAC

Plumbing

Electrical

Carpentry

Communication

Problem solving

Yardi/Computer skills

Education

HVAC certification

Tools

Yardi software

Job description

Donaldson Group in Rockville, MD is seeking a Service Manager to lead the maintenance team at Rock Creek Woods. The role requires HVAC certification and 3+ years in residential apartment maintenance. You will supervise technicians, manage service requests, and ensure high-quality turnovers while adhering to safety standards.

Excellent leadership and organizational skills are essential, along with proficiency in property management systems (Yardi preferred) and reliable transportation.