Service Manager

TDG EMPLOYER LLC; Greenbelt (MD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Housing discount

Medical insurance

Dental insurance

Vision insurance

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D

401(k) Retirement Plan

Paid Time Off

Pet Discount Plans

Access Perks Discount Program

Paid Volunteer Days

Job summary

Donaldson, a trusted name in multifamily property management, seeks a Service Manager to oversee maintenance at Parke Crescent, an 84-unit community in Greenbelt, MD. The ideal candidate will be HVAC certified with 3+ years in residential apartment maintenance and prior supervisory experience.

We value pride in service, teamwork, and safety. The position includes on-call rotations, comprehensive benefits, and opportunities to grow as a maintenance professional within a supportive culture.

Qualifications

• HVAC certification is required.
• 3+ years of residential apartment maintenance experience.
• Experience supervising or leading service technicians.
• Ability to lift up to 50 lbs and work from heights or tight spaces.

Responsibilities

• Supervise, train, and lead a team of service technicians.
• Schedule and manage all maintenance operations, including work orders and preventive maintenance.
• Oversee contractors and vendors; manage inventory and supply ordering.
• Ensure high-quality unit turnovers and on-time readiness; maintain accurate maintenance logs.

Skills

HVAC systems

Leadership

Scheduling

Communication skills

Problem-solving

Bilingual English/Spanish

Tools

Yardi

Basic hand tools

Job description

Are you a hands-on leader with a passion for quality work and team development? Donaldson, a trusted name in multifamily property management, is looking for an experienced Service Manager to oversee the maintenance operations at (Parke Crescent), a 84-unit apartment community in (Greenbelt, MD). The ideal candidate will be HVAC certified and have 3+ years of experience in residential apartment maintenance.At Donaldson, we don’t just maintain buildings- we create communities that people are proud to call home. If you take pride in leading teams, solving problems, and delivering outstanding service, we’d love to hear from you.Requirements:Supervise, train, and lead a team of service techniciansSchedule and manage all maintenance operations, including service requests, work orders, and preventive maintenanceOversee contractors and vendors; manage inventory and supply orderingEnsure high-quality apartment turnovers and unit readinessPerform and oversee repairs in HVAC, plumbing, electrical, appliances, carpentry, and general maintenanceConduct routine inspections of apartments, buildings, and systemsEnsure compliance with safety standards, OSHA regulations, and building codesMaintain accurate maintenance logs and documentation using property management systems (Yardi preferred)Participate in on-call emergency rotation as neededResponsibilities:3+ years of apartment maintenance experience, with prior supervisory or lead tech experienceExpertise in HVAC, plumbing, electrical, appliance repair, and carpentryHVAC CertifiedStrong leadership, scheduling, and organizational abilitiesExcellent communication and problem-solving skillsComputer proficiency; Yardi experience is a plusMust have basic tools and reliable transportationAbility to lift/move up to 50 lbsBilingual (English/Spanish) preferredProfessional appearance and commitment to quality workWhy Donaldson?We know our success starts with our people. That’s why we offer a supportive culture, competitive compensation, and a comprehensive benefits package.Benefits Include:Competitive hourly rate20% housing discountMedical, Dental & Vision InsuranceShort-Term & Long-Term DisabilityLife Insurance & AD&DSupplemental Insurance Options401(k) Retirement PlanPaid Time Off (PTO)Pet Discount PlansAccess Perks Discount ProgramPaid Volunteer Days & Community Service ProgramsOur Company Values:INTEGRITY • EXCELLENCE • COMMITMENT • ADAPTABILITY • INNOVATION • OWNERSHIP • COMPASSION • UNITYDonaldson was recognized as a Top 20 Values-Driven Employer in the Greater Washington Region by GoodSeeker. We are dedicated to building communities where people love to live and work. Share these values with us and ready to take pride in your work and grow your maintenance career?Apply Today on Our Careers PageDonaldson is an Equal Opportunity Employer.