Residential Loan Servicing Specialist – Hybrid Role

Automatic Data Processing, Inc.; Canton (MA); Hybrid; USD 47,000 - 52,000; Full time

Benefits offered by this job

Great Place to Work

Competitive pay

Comprehensive benefits

401(k) employer match

Hybrid work schedule

Generous PTO

Tuition reimbursement

Growth opportunities

Meaningful impact

Job summary

Arise Financial is seeking a Loan Servicing Specialist I – Residential in Canton, MA. The role focuses on accurate servicing of mortgage and home equity loans, maintaining records, and delivering responsive member support in a collaborative, detail-focused environment.

We offer hybrid work, competitive pay, and a comprehensive benefits package while supporting professional growth and community impact.

Qualifications

• 1–2 years of banking or loan servicing preferred.
• Familiarity with residential loan processes and terminology beneficial.
• Experience with servicing systems like Encompass is a plus.

Responsibilities

• Process routine residential loan servicing transactions and posting.
• Support loan boarding by entering accurate data into systems.
• Review loan files for completeness and escalate discrepancies.

Skills

Banking experience

Loan servicing

Attention to detail

Communication skills

Team collaboration

Time management

Education

High school diploma or equivalent

Tools

Encompass

Job description

Arise Financial is seeking a Loan Servicing Specialist I – Residential in Canton, MA. The role focuses on accurate servicing of mortgage and home equity loans, maintaining records, and delivering responsive member support in a collaborative, detail-focused environment.

We offer hybrid work, competitive pay, and a comprehensive benefits package while supporting professional growth and community impact.